Retail Sales Assistant

7 days ago

Melaka, Malaysia SP DUTY FREE (M) SDN BHD Full time

**Responsibilities**:

- Greet and engage with customers in a friendly and professional manner.
- Assist customers in finding the products they are looking for and provide recommendations based on their needs.
- Maintain a clean and organized sales floor, including product displays and shelves.
- Process transactions accurately and efficiently using our point-of-sale system.
- Meet and exceed individual and team sales targets on a daily, weekly, and monthly basis.
- Handle customer inquiries, complaints, and returns in a timely and professional manner.
- Stay up-to-date on product knowledge, promotions, and current sales trends.
- Collaborate with team members to achieve team goals and contribute to a positive work environment.
- Assist in inventory management by monitoring stock levels and replenishing merchandise as needed.
- Participate in training sessions and meetings to enhance product knowledge and sales techniques.

**Retail Sales Representative Required Skills**
- Excellent communication and interpersonal skills.
- Strong customer service and sales skills.
- Ability to work in a fast-paced retail environment.
- Attention to detail and accuracy in handling transactions.
- Good organizational and time management skills.
- Ability to work independently as well as in a team.
- Basic knowledge of computer systems and point-of-sale software.
- Flexibility to work evenings, weekends, and holidays as required.
- Ability to lift and carry heavy merchandise, as needed.
- Positive attitude and a passion for helping customers.

**Required Qualifications**
- High school SPM, diploma or equivalent.
- Proven experience in a retail or sales-related role is preferred.
- Familiarity with products in the retail industry is a plus.
- Proficiency in using cash registers and handling cash transactions.
- Ability to work effectively in a target-driven environment.
- Knowledge of sales techniques and customer service principles.
- Ability to multitask and prioritize tasks effectively.
- Willingness to learn and adapt to changing business needs.
- Ability to build and maintain strong customer relationships.
- Must be legally eligible to work in Melaka.

Pay: RM1,700.00 - RM1,800.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Expected Start Date: 02/01/2025

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