Homestay Housekeeping Manager

6 days ago


Kuala Lumpur, Malaysia Feel Home Malaysia Sdn Bhd Full time

Job Summary:
Key Responsibilities:
Property Management:

- Oversee day-to-day operations of Airbnb properties, ensuring cleanliness, maintenance, and functionality.
- Coordinate with cleaning staff, maintenance teams, and vendors to ensure timely property upkeep.
- Conduct regular inspections of properties to uphold quality standards.
- Monitor inventory levels of supplies (toiletries, linens, etc.) and replenish as needed.
- Manage all guest communications, including inquiries, bookings, and post-stay feedback.
- Provide prompt, professional responses to guest issues, complaints, and emergencies.
- Ensure seamless check-in and check-out processes.
- Create personalized guest experiences to boost ratings and reviews
- Develop and implement standard operating procedures.

Qualifications:

- More than 5 years experience in managing housekeeping as head supervisor
- Strong leadership and communication skills.
- Proficiency in Airbnb/short-term rental platforms and property management software.
- Ability to multitask, prioritize, and problem-solve effectively.
- Posses own transport

Pay: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

Expected Start Date: 01/01/2025


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