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Customer Service

3 weeks ago

Bandar Sunway, Malaysia EMO Books Services SdnBhd Full time

Responsibilities:

- Respond to customers' enquiries
- Identify and assess customers’ needs to achieve satisfaction
- To prepare quotations and billings for Customer
- To update quotation listing and follow up with clients on it.
- To assist clients in addressing their issues.
- To escalate queries and concerns of client(s).
- To be able to manage the task as assigned efficiently.
- Working with the teams and discuss for appropriate solution.

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Education/Training- Minimum Education Required-
- Language Required- English, Bahasa Malaysia- Nationality Preferred- Malaysians Only- Gender Preferred- Female Only- Own Transport- None**SALARY & OTHER BENEFITS**
- Salary**RM 1,900 to RM 2,100 per month**
- Other Benefit (Optional)- 5 Days work EPF SOCSO Overtime claim Medical claim Annual LeaveSalary RM 1,900 to RM 2,100 (per month) Location Selangor - Bandar Sunway Contact Type Full-time Job Type Non-Executive Category Education/Training Employer Info Company Name EMO Books Services SdnBhd Company Description Books Distribution Size 21-50 employees Company No. 200501002339 Company EMO Books Joined since: Aug 2016