Current jobs related to Customer Service Associate - Kuala Lumpur - Customer Connect Malaysia

  • Customer Service Associate

    1 week ago

    Greater Kuala Lumpur, Malaysia Mintygreen Healthcare Group Full time

    Company DescriptionMintygreen Healthcare Group began its journey in 2017 and has since expanded significantly. Initially based in Desa Permai, the company moved to a larger facility in Landmark Residences 2, Sungai Long. With locations in Kepong (Prima Damansara), Johor Bharu, and Penang, Mintygreen Healthcare Group is committed to transforming the senior...

  • Customer Service Associate

    6 days ago

    Kuala Lumpur, Malaysia Principal Asset Management Berhad Full time

    Provide accurate information and resolve customer issue - Maintaining a high level of product knowledge to effectively support customer need. - Ensuring timely and accurate information of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. - Demonstrating empathy and understanding when dealing with...

  • Customer Service Associate

    2 days ago

    Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **21506** **Position Title** - Customer Service Associate **Industry** - General and Wholesale Trading - ・To handle delivery matter and coordinate with customers, prepare documents, arrange transporter etc. - ・To Immediate response to customers’ enquiries or forward customers’ enquiries to senior CS personnel or their superior. - ・To...

  • Administration and Customer Service Associate

    2 weeks ago

    Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    **Job Description: Admin and Customer Service Associate** Position: Admin and Customer Service Associate Department: Catering Services Location: Menara IQ, TRX Reports to: Executive Chef **Job Summary**: **Key Responsibilities**: 1. Administrative Support: - Maintain electronic and hard copy filing systems. 2. Customer Service: - Handle and resolve...

  • Customer Service Associate

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Webhelp Full time

    We are looking for a customer-oriented and bilingual individual (English/Thai) to join our team as aCustomer Service Associate. In this role, you will assist customers through multiple communication channels, including calls, chats, emails, and social media platforms. While providing exceptional customer service is your primary focus, you will also have the...

  • Customer Service Officer

    2 weeks ago

    Kuala Lumpur, Malaysia NR Service Consultancy Full time

    JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

  • Customer Success Specialist

    4 days ago

    Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Malaysia U TURN SERVICE Full time

    Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

  • Customer Service Associate Retail Cantonese and

    4 days ago

    Kuala Lumpur, Malaysia Sutherland Full time

    You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...

  • Customer Service Associate Retail Vietnamese and

    4 days ago

    Kuala Lumpur, Malaysia Sutherland Full time

    You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...

Customer Service Associate

2 weeks ago

Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

**Position**: Customer Service Associate

**Salary**: RM1,800.00 - RM2,100 per month

**These are the benefits in your career with us**:

- Fun and exciting working environment
- Lucrative remuneration package
- EPF, SOCSO, and Medical coverage
- Strategic location (walking distance to all major public transportation modes)
- Professional training & training allowance provided
- Annual leave and selected public holiday leave
- 5 working days/week

**What we require from you**:

- Must be able to work on rotational shifts and weekends
- Strong communication and interaction skills
- Fresh graduates are encouraged to apply
- Fluent in both spoken and written Bahasa Malaysia and English
- Able to start immediately is an added advantage (Urgent hiring position)

**Your roles include**:

- Attending to incoming calls promptly, courteously in a competent and professional manner.
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Contributes to team effort by accomplishing related results as needed
- Provide accurate, valid and complete information by using the right methods/tools
- Any other duties assigned by your immediate superior and the Company

PLEASE READ CAREFULLY BEFORE YOU APPLY, THANK YOU.
At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way.

We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what we do.

Established in 2013, CCM is a local homegrown brand with MSC status and infrastructure located in Malaysia’s first Cybercentre. We are more than an outsourcing contact centre. Besides our inbound and outbound end-to-end contact centre services, we provide insourcing services where we recruit and train agents for established contact centres in Malaysia.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent