Sales Administrative Assistant

10 hours ago

Jelutong, Malaysia Lotus-Stamas Sdn Bhd Full time

**Responsibilities**:

- Greet and direct customers.
- Provide accurate information (e.g. product features, pricing and after-sales services).
- Respond to complaints from customers and give after-sales support when requested.
- Assist sales team to manage schedules, filing important documents, and communicating relevant information across.
- Conduct price and feature comparisons to facilitate purchasing.
- Maintain outstanding store condition and visual merchandising standards.
- Manage returns of merchandise.
- Work with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
- Inform customers about discounts and special offers.
- Team up with channel partners to build pipeline and close deals.
- Keep up-to-date with new products/services.

**Requirements**:

- Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
- Familiarity of the retail sales process.
- Able to work for 6 days a week.
- Understanding with consumer behavior principles.
- Knowledge of inventory stocking procedures.
- Basic math skills.
- Track record of achieving sales quotas.
- Good communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments.
- Excellent computer skills (MS Office & SQL System)
- Able to converse in English, Malay & Chinese
- Strong verbal and written communications skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Minimum SPM/O Level or Equivalent.

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