Technology Specialist

Join our Modern Work Team as a Cloud Endpoint Technical Specialist and help our enterprise customers modernize their endpoints and embrace a Zero Trust security model. As a pre-sales technical specialist your primary goal is to establish confidence and win our customers’ trust to use M365 Solutions which comprise of Windows endpoints (physical or virtual) managed by Modern IT using Microsoft Endpoint Manager, Azure AD, and through ‘as-a-service’ model technologies. You will partner closely with the field sales solution specialists to understand our customers’ business challenges, determine the necessary technology strategy and remove technical blockers enabling digital transformation.

As a
**Cloud Endpoint** Technical Specialist (TS), you will help our enterprise customers modernize their endpoints and embrace a Zero Trust security model. As a
**Cloud Endpoint** Technical Specialist, your primary goal is to establish confidence and win our customers’ trust to use Microsoft 365 Solutions which comprise of Windows endpoints (physical or virtual) managed by Modern IT using Microsoft Endpoint Manager, Azure AD, and through ‘as-a-service’ model technologies. You will partner closely with the field sales specialists to understand our customers’ business challenges, determine the necessary technology strategy and remove technical blockers to enable digital transformation.

**Responsibilities**:

- Be a t**rusted advisor and consultative technical seller** with a growth mindset by developing and maintaining advanced to expert level delivery, discovery, demo, and whiteboarding skills.
- Be knowledgeable about Microsoft product strengths and the weaknesses of our competition in order to unblock competitive blockers and **win the technical decision** for Microsoft.
- Win the technical decision and intent by gaining a deep understanding of a customer’s business and differentiate Microsoft in complex selling environments by **sharing insights, reframing the status quo and quantifying business impact** that motivates customers to take action.
- ** Scale Customer Engagements** You will be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining advanced to expert level delivery, discovery, demo, and whiteboarding skills.
- **Build Strategy** You will be knowledgeable about Microsoft product strengths and the weaknesses of our competition to unblock competitive blockers and win the technical decision for Microsoft.
- **Solution Design and Proof** You will win the technical decision and intent by gaining a deep understanding of a customer’s business and differentiate Microsoft in complex selling environments by sharing insights, reframing the status quo, and quantifying business impact that motivates customers to take action. You will know when and how to escalate blockers, when to push back on customer objections, and how to unblock technical blockers with the customer.
- **Scale Through Partners**: you will engage in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.

**Qualifications**:
**Required/Minimum Qualifications (RQs/MQs)**
- Master's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience
- OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years of technical pre-sales or technical consulting experience
- OR 8+ years of technical pre-sales or Security technical consulting experience
- OR equivalent experience.

**Additional or Preferred Qualifications (PQs)**
- 10+ years of technical pre-sales, technical consulting,
- OR related experience
- OR equivalent experience.
- 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Certification in Security from MSFT or other equivalent vendors recommended
- Relevant technologies or disciplines experience (e.g., Office 365, AAD, Intune, MDO, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).