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IT Business Analyst

2 weeks ago

Bayan Lepas, Malaysia Toll Group Full time

Company Description

**Job Description**:
This role will support the delivery of IT Solutions for the Global Logistics business with the objective of delivering end to end customer solution implementations efficiently and effectively. This includes coordinating and collaborating on solution design, development, and deployment for Global Logistics customers and business units
- Develop effective stakeholder relationships to ensure collaboration in the project planning and design phases, and throughout the lifecycle. Establish ongoing engagement and information flow to manage expectations.
- Analyze business requirements and align to strategic objectives to ensure optimum IT solutions against the agreed budget and timeframes.
- Evaluate end to end requirements, including business process and solution options and validate with stakeholders.
- Translate business requirements into a customer specific IT system solution. Document system test cases, customer specific system SOP's and EDI data field mapping preparation in collaboration with the integration and product team.
- Support solution implementation tasks: testing (SIT), key user training, and system process mapping as required by the project.
- Provide input and develop requirements and identify IT and operational dependencies and assumptions comprehensively.

**Qualifications**:
Degree qualified in Information Systems or Logistics Management (or equivalent)
- 7+ years’ experience working as a business analyst on Solution Delivery Life Cycle (SDLC) projects - specifically in Transportation, Logistics or Supply Chain Management industry.
- Strong understanding in Power BI
- Strong understanding of contract logistics operations and working knowledge of Warehouse/Transport Management Systems.
- Extensive knowledge of business analysis activities, highly skilled in elicitation techniques and experienced in requirements gathering.
- Experience in working in agile environments and multi-disciplinary teams.
- Motivated, results driven, self-starter who can work effectively along or in a team environment as needed

Additional Information
**Be Connected**:
With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.