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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

**Shape your Career with Citi**

We’re currently looking for a high caliber professional to join our team as **Officer, Loans Operations Analyst - Hybrid** (Internal Job Title**:Loan Doc & Proc Analyst 1** - **C09**) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**In this role, you’re expected to**:

- This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment
- Involved in providing day-to-day Collateral management which may include booking cash transactions and making payments, input of general ledger entries and (complex) calculations
- There may be possible interaction with other counterparties around positions and outstanding balances/claims
- Supports an expansive and/or diverse array of products (risk and control) /services
- Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement
- Designs and analyze moderately complex loan documentation reports for management requirements, support/control activities, and the launch of products/services
- Makes judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements
- Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest process improvements, and adhere to audit and control policies
- Often related, but not limited to loan documentation processes
- Timely management and escalation of all inquiries and issues related to loan processing
- Demonstrates a sound level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
- Demonstrates an excellent knowledge of Bank related systems
- Has direct interaction with external customers to disseminate or explain information
- Individuals at this level exhibit strong executional capabilities
- Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity
- Bachelor’s/University degree or equivalent experience
- 1-2 years Experience
- Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
- Demonstrate understanding of Loan Processes, Procedures, Products and Services
- Basic awareness of managing, preparing, and reviewing loan documentation
- Able to identify, mitigate, manage, resolve, and escalate risks and issues
- Awareness of various risks, policies and control measures and processes
- Comply with applicable laws, rules, and regulations, and adhering to Policies

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- #hybrid #LI-AR1_**Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Loan Documentation and Processing
- **Time Type**:
Full time-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._