Chat Support
5 days ago
**JOB SCOPE**:
- Handle and assist customers’ general inquiries via chat support system.
- Taking ownership to solve challenges faced by customers and clients' partners.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA
**REQUIREMENTS**:
- Excellent English & Mandarin communication (verbal & written) skills.
- MUST be able to speak, read and write in Traditional Mandarin.
- SPM and above or equivalent.
- Able to work on rotational shifts, public holidays and weekends.
**Job Types**: Full-time, Fresh graduate
**Salary**: RM3,200.00 - RM4,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Rotational shift
Application Question(s):
- What is your expected salary?
- Are you able to work on 24/7 rotational shift?
**Education**:
- STM/STPM (preferred)
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