Customer Service Executive

1 week ago


Kuala Lumpur, Malaysia Dytan Health On-Line Full time

**Responsibilities**
- Handle inbound & outbound calls
- Coordinate appointments for medical examinations and dispatch of timely reports to corporate clients.
- Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
- Handle customer inquiries and resolve problems.
- Assist in overall administrative duties

**Requirements**:

- Required language(s): English, Bahasa Malaysia.
- Previous work experience in customer service or administration in the medical/healthcare fields are an added advantage.
- Have experience handling inbound and outbound calls
- At least 1 Year(s) of working experience as Customer Service Executive.
- Preferably Junior Executive specialized.
- Good interpersonal and communication skills.
- Computer literate, familiar with Microsoft Office Application
- Must be target driven and able to hit KPI's given
- Must be able to multitask.
- One (1) working Saturday per month for compulsory training.
- Applicants should be Malaysian citizens
- Available immediately

**Job Types**: Full-time, Permanent

**Salary**: RM2,200.00 - RM2,700.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus



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