Food & Beverage Supervisor

1 week ago

Butterworth, Malaysia Crowne Plaza Penang Straits City Full time

Job Purpose

Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.
- Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
- Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
- In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
- Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
- Supervise cash handling and banking procedures
- Prepare daily banking and cash flow reports
- Establish and instruct staff in cash security procedures
- Deal with irregular payments
- Supervise the maintenance of service equipment
- Monitor standards of guest facilities and services
- Control stock and monitor security procedures
- Assist with menu and wine list creation
- Supervise functions
- Supervise outlet service
- Works with Superior on manpower planning and management needs
- Other tasks as assigned by the management

Pay: RM2,300.00 - RM2,800.00 per month

**Benefits**:

- Meal provided
- Professional development

Work Location: In person

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