Service Crew

2 days ago

Cheras, Malaysia Baskin-Robbins Full time

**Location**
- Cheras Connaught

**Job Summary**

Contributes to success by assisting the PIC in executing store operations during scheduled shifts. Attain to customer needs and give the best customer service and maintain the “We Make People Happy” for the customer. Responsible for modelling and acting in accordance with Baskin Robbins principles

**Key Responsibilities**
- Acts with integrity, honest and acknowledge that promote the culture, values and mission of Baskin Robbins.
- To provide excellent customer service and customer experience to Baskin Robbins customers
- To be able to understand the needs of the customer.
- To maintain the highest standard of product quality and hygiene.

**Key Competencies**
- Relentless focus on customer, understands what customer wants and how to deliver the experience.
- Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.
- Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
- Continuously seek opportunities to improve self and others.

**Qualifications and Experience**
- Min. SPM holders or Diploma in Hotel Management or its equivalent with 1 year of experience in operations management in F&B or food service industry.
- Articulate and able to communicate effectively across all functions and levels.

**Other**
- Basic salary starts from RM1,700 but total remuneration is estimated around RM2,100 to RM2,300, including **basic salary, incentive pay, transport reimbursement, and overtime**.
- Staff Meal
- 1% of sales incentive (If achieve targeted sales)
- 14 days of annual leave
- Free cake on birthday
- Group insurance
- Outpatient medical claim
- PayD salary benefits

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- Can you work at Cheras Connaught?
- Do you have own transport to travel to Cheras Connaught

Work Location: In person

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