Customer Service Executive

4 days ago


Brickfields, Malaysia eTeam Workforce Full time

**Immediate Hiring for Customer Service Executive - English Speaker**

**Fresh Graduates are welcome ( **Immediate Joiners Preferred )**

**Job: Customer Service Executive**

**Working Hours: Rotational Shift 24/7, 5 Days a week 2 days off Rotational Basis.**
- Answer incoming calls from customers with inquiries on product orders
- Analyze customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
- Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
- Maintain accuracy of all data and verify the same for all customer services

Requirements:
- Minimum 1 Year of experience in Customer Service relates roles
- Able to Speak Fluent and Good Communication in English
- Able and Willing to work in rotational shift basis

**Job Types**: Full-time, Permanent

**Salary**: RM3,300.00 - RM4,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)



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