Front Office Assistant

4 days ago


Batu Caves, Malaysia KIP Project Management Sdn Bhd Full time

1. To maintain a good working relationship with your own colleagues and all other departments.
2. To report to duty punctually, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times.
3. Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile.
4. Ensure all registration cards have the proper information such as; guest's name, confirmation number, room rates, arrival and departure dates and billing instructions for guest signature.
5. Register guests promptly following the standard operating procedure for registration, key handling and message handling, and ensure that they are provided with all the necessary information.
6. Verify assigned room status with the computer system and ensure that all rooms given to guests upon check-ins are Vacant Ready.
KIP Hotel is a prestigious project by KIP Group, a developer of many successful and noteworthy developments. We offer you a harmonious blend of personalised service, modern comfort and an unrivalled convenience right in the heart of Sri Utara, Kuala Lumpur. Leave everything behind and behold an entirely different hospitality tune here at KIP Hotel.
We believe in a more guest-centric approach where you are not just a customer, but an individual whom you have entrusted to be of service to you. You will notice that culture and style here at KIP
Hotel is eccentric; we welcome you to experience our vibrant enclave, where our friendly staff will show you a good example of Malaysian hospitality, ensuring the highest levels of comfort for business and leisure travellers alike.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent



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