Clinic Assistant

4 days ago

Petaling Jaya, Malaysia Beacon Hospital Sdn Bhd Full time

**SUMMARY**:Performs routine duties to ensure the smooth operation of the outpatient department.

**DUTIES & RESPONSIBILITIES**:
**Provision of Care**
- Provides safe and effective quality care to all patients in a manner that meets standard safety policy and nursing competencies.
- Acts as chaperon whenever required.
- Ensures smooth running of the assigned clinic as required.
- Maintains cleanliness of clinic and all equipment adhering all policies including Infection Control Policies.
- Assist patient in appointment scheduling
- Update individual consultants census on daily basis
- Make a reminder call along with reminder message to patient a day before to confirm the patient’s appointment
- Coordinate laboratory tests, specialist referrals, and/or diagnostic procedures; medication orders and etc. for patients
- Answer telephone enquiries from patient and customers
- Preparing patient Medical Record by obtaining personal and health information.
- Maintaining patient data records for evaluation and health insurance purposes.
- Guiding patients through the clinic's various facilities and procedures.
- Performs miscellaneous job-related duties as assigned

**Quality Improvement and Risk Management**
- Observes and reports near miss, incidents, accidents, injuries and work-related illness.
- Promotes care and upholds patient and family’s right in relation to safety, privacy and confidentiality.
- Adheres to accreditation standards.

**Resource Management and Data Entry**
- Effective use of medical consumables / stationery in order to reduce wastage.
- Effective stock management inventory as per departmental requirements to ensure adequate supply.
- Performs accurate patient care charges.
- Ensures proper documentation and data entry using hospital system.
- Performs ad hoc task assigned by superior or management whenever required.

**Customer Service**
- Collaborate effectively with other team members, doctors and other departments through professionalism, effective communication and good customer services.

**Requirements**:
Experience as clinic Assistant

**Working Hours**:
Monday-Friday (7.30am-5pm/8.30am-6pm) & saturday halfday

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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