Goods Flow Process Leader

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

**Job Description**:
**About the job**

I am responsible for the coordination and optimization of goods flow processes within my area of responsibility in the store. I do this by supporting and working alongside goods flow co-workers to reach excellence in execution as well to maximize our store’s logistics performance. I strive to reach the highest possible product availability, correct quality of the products and neat and clean sales locations at the lowest possible cost.

**Your assignment**
- Influence and lead the goods flow co-workers to secure that the goods flow processes are executed correctly, reaching the highest possible goods availability and enable customer order fulfilment at all times to the lowest possible cost.
- Support the goods flow team managers to identify, retain and develop the many talents in the goods flow team to secure future succession. Strive to create teams that are competent and can execute the assigned responsibilities with confidence. Support goods flow co-worker’s competence development by sharing own knowledge of effective and efficient goods flow processes.
- Ensure the goods flow team works according to the inventory routine, in order to maximize stock accuracy and achieve product availability for the customers.
- Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team.
- Ensure the goods flow team works in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety and security. Secure that the principles of health and safety in the goods flow processes are understood and followed.
- Actively work to achieve agreement in the logistics action plan, ensure that the actions connected to areas of responsibility are implemented and followed. Share relevant goods flow input and feedback into the next year’s logistics action plan.
- Secure an effective, qualitative and efficient daily goods flow operation within the assigned goods flow processes in order to guarantee an excellent customer shopping experience through quality of products, merchandising and stock accuracy.
- Take responsibility in lowering environmental impact and contribute to achieving long-term profitability in a sustainable way.

**Qualifications**:

- Experience of working in a retail and/or logistics role.
- Understand Safety in Goods Handling (SiGH) and the SOP's for goods flow processes
- Ability to work through others, set priorities, delegate responsibility and gives open and honest feed-back.
- Ability to inspire and engage others.
- Business-minded with a clear customer focus and problem-solving experience.
- Ability to meet agreed budgets and goals, and work on plans.
- Ability to work during early and late hours of the day.
- Ability to identify need for and drive change in ways of working.
- Ability to reflect and find value and ideas in collaborating with others.

Additional Information

**Working with us has its rewards**

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:
**IKEA discounts**

Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

**Flexi benefits**

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

**Maternity and paternity leave**

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys - and responsible - at home.

**Gifts**

We enjoy special occasions together and give tokens to mark birth