Guest Experience Ambassador

The Guest Ambassador will be responsible to provide an excellent and consistent level of service to your customers, to contribute to the smooth and efficient running of the Reception within the Rooms Division. Welcome the guests and to assist them with hotel show around. Attentive and focused on providing efficient service and meaningful experiences to the...

Join us at KAITE Property Management, a wholly owned subsidiary of Berjaya and one of Kuala Lumpur's fastest-growing hospitality companies. We specialize in managing premium short-stay homes in the heart of the city, delivering exceptional comfort, seamless stays and memorable guest experiences.Key Responsibilities:1. PMS & Channel Manager OperationsManage...

As a Hospitality Ambassador / Greeter, you are the first touchpoint of the brand's guest experience. You embody warmth, elegance, and attentiveness — ensuring every guest is welcomed with sincerity and leaves with a lasting impression of the Maison's excellence.Key ResponsibilitiesWarmly welcome every guest upon arrival and create an inviting first...

**Arcc Spaces** Launched in 2003,Arcc Spaces is a shared workspace platform that caters to established corporate/enterprise companies looking to transform the way they work, and drive innovation. We provide access to a collection of beautifully designed hubs, lounges and labs grounded in landmark projects across the world’s gateway cities. Our team are...

**JOB SUMMARY** The Guest Experience Manager ensures guests feel welcomed and cared for during their stay, with a focus on Mandarin-speaking guests to cater to our increasing tourist arrivals from China. **CANDIDATE PROFILE** 2. Education and Experience - A minimum 2-years’ experience in guest experience management in the hospitality industry. - A...

Job Description *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

**Job Number** 24019569 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

This position has as its key objective the continual improvement of the Guest Experience, Online Reputation of the hotel, and loyalty boost by monitoring performance and guest feedback, being the Voice of the Guest at the hotel, supporting GM and HODs on achieving positive results and defined Guest Experience targets. She/he will ensure full compliance of...

**Additional Information** **Job Number**25015493 **Job Category**Rooms & Guest Services Operations **Location**The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 55100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

**Job Number** 24053768 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...