Merchandise/retail Assistant
6 days ago
Sales Department:
- Attain sales targets, including model mix, profitability per model, as agreed upon with your sales manager
- Use floor time effectively to meet customer needs and solicit sales of all products
- Present products to customers using features, advantages, and benefits. Show each customer advantages of products over competing brands
- Cross-sell additional parts, accessories, HOG memberships, F&I products, Warranties & service contracts, etc. with all new and used vehicles
- Introduce new customers to the service, parts, general merchandise, and F&I departments and their personnel
- Maintain a clean and presentable product display according to H-D guidelines
- Ensure display general merchandisehave updated product information (information tags or stands)
- Customer Service
- Deliver an outstanding end to end customer experience (e.g., Effective greetings, CRM, Objection handling, communication, etc.)
- Follow the Harley-Davidson Sales process, including and not limited to:
- Effective prospecting and lead management
- Greet customers immediately, in a courteous and friendly manner. (f2f or virtually)
- Ensure customers are appropriately qualified for needs, wants, and ability to buy.
- Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM1,700.00 - RM2,500.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Perai: Reliably commute or planning to relocate before starting work (required)
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