General Manager

2 days ago

Kuala Lumpur, Malaysia ROYAL LAKE CLUB Full time

**Qualifications / Skills**:

- Bachelor’s Degree in Hospitality Management or a related field
- Language proficiency: English and Bahasa Malaysia
- Minimum of 10 years of experience, preferably in a club or hospitality environment
- Strong financial, administrative, and organizational skills, with at least 5 years in a senior position
- Experience in managing a hotel, club, or similar service-oriented establishment
- Strong leadership qualities, including business acumen, analytical skills, and strategic thinking
- Self-motivated with excellent interpersonal and communication skills
- Positive attitude, initiative, and a proactive approach

**Duties & Responsibilities**:

- Report to the President and General Committee of the Club
- Implement policy decisions of the General Committee
- Oversee the overall management of the Club’s operations
- Optimize Food & Beverage performance across all outlets
- Monitor ongoing activities, develop strategies, and promote club events and facility utilization
- Lead, motivate, and manage a team of 150, including both management and unionized staff
- Develop and execute strategic facility promotion and business growth plans
- Coordinate and prepare management and financial reports and supporting documents for the General Committee
- Ensure smooth coordination across all departments to maintain efficient operations
- Provide timely and constructive feedback to direct reports, both formally and informally
- Monitor operational and overhead costs to maximize revenue
- Perform other duties related to managing the Club as assigned by the General Committee

**Job Type**: Contract

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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