Reservation Officer

2 weeks ago


Putrajaya, Malaysia The Zenith Hotel (Putrajaya) Sdn Bhd Full time

Fulfil reservation requests by determining the rooms available to meet customer desires.
- Managing customers check-in, including reservation and online-booking.
- Greet and register guests face-to-face, explain policies and hotel features, issue room keys and deal with customer service issues.
- Post charges, such as for items purchased from the room bar, and compute final bills.
- Accept payments and check guests out.
- Solving issues and problems related to the customer issues.
- Knowing basic accounting and billing responsibilities

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Ability to commute/relocate:

- Putrajaya: Reliably commute or planning to relocate before starting work (required)


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