Immediate Hiring Kyc Support Specialist for Finance
2 days ago
**About Us**
We're now looking for passionate individuals to join our growing **KYC Support** team and help ensure a safe, secure, and compliant user experience at UBASE Asia.
**Company: UBASE Asia, TTDI, nearby MRT Bandar Utama**
**Employment Type: Full-Time and WFH**(required to attend 10 days training in office)
**Job Summary**
This is a **customer-facing support role**, not a compliance officer position. You’ll work closely with our operations and compliance teams to escalate cases as needed.
**Key Responsibilities**
- Assist users with KYC submissions, guiding them through required steps and documents.
- Review customer-submitted documents for completeness and clarity.
- Escalate suspicious or non-compliant cases to the compliance team as needed.
- Provide clear, professional, and empathetic communication at all times.
- Maintain strict confidentiality and adhere to data protection policies.
- Stay up to date with internal KYC policies, tools, and regulatory changes.
**Qualifications**
- Diploma or Bachelor’s degree in Business, Finance, Communications, or related field (fresh graduates welcome).
- 1-2 years of customer service, BPO, or KYC experience preferred.
- Strong attention to detail and high accuracy in document handling.
- Excellent written and verbal communication skills in English (additional languages a plus).
- Ability to manage high volumes of inquiries with professionalism and efficiency.
- Comfortable working in a fast-paced, remote-friendly environment.
- Familiarity with crypto or fintech platforms is an advantage but not required.
- Experience using KYC platforms/tools.
- Basic understanding of KYC/AML regulations and why they matter.
- Previous experience in a regulated industry (e.g., banking, telecom, fintech).
**What We Offer**
- Competitive salary and benefits
- Remote-friendly or hybrid work setup
- Opportunities for growth in the crypto and Web3 industry
- Inclusive, diverse, and fast-moving global team
- Access to training, learning resources
**How to Apply**
Pay: RM2,500.00 - RM2,750.00 per month
Application Question(s):
- How much your expected basic salary?
Work Location: Remote
Expected Start Date: 08/22/2025
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Taman Tun Dr Ismail, Malaysia UBASE Asia Sdn Bhd (formerly known as Globee Services Sdn Bhd) Full time**About Us** We're now looking for passionate individuals to join our growing **KYC Support** team and help ensure a safe, secure, and compliant user experience at UBASE Asia. **Company: UBASE Asia, TTDI, nearby MRT Bandar Utama** **Employment Type: Full-Time and WFH**(required to attend 10 days training in office) **Job Summary** This is a...
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