Current jobs related to Maxis Enterprise Outbound Customer Service - Subang Jaya - REGENERATION RESOURCES

  • Maxis Enterprise Outbound Customer Service

    5 days ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **Do you thrive on building relationships and exceeding customer expectations? Are you passionate about providing exceptional service? If so, then a career as a Maxis Enterprise Outbound Customer Service Representative might be the perfect fit for you!** **About Maxis Enterprise** Maxis Enterprise is a leading telecommunications provider dedicated to...

  • Maxis Enterprise Outbound Customer Service

    1 day ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a **people person** with a passion for providing **exceptional customer service**? Do you thrive in a **fast-paced and dynamic work environment**? If so, we have an exciting opportunity for you! **Role Overview**: As a **Maxis Enterprise Outbound Customer Service Representative**, you’ll play a pivotal role in ensuring our enterprise clients...

  • Maxis Enterprise Outbound Sales

    2 weeks ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Title: Mandarin-Speaking Outbound Sales Representative Join our dynamic team at Maxis Enterprise as an Outbound Sales Representative, where you will utilize your Mandarin language skills to drive sales and grow our customer base. We are looking for a competitive, results-driven individual who thrives in a fast-paced environment. As the first point of...

  • Maxis Emterprise Outbound Customer Service

    1 week ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Maxis Enterprise is seeking a dynamic and enthusiastic Outbound Customer Service Representative (Mandarin Speaking) to join our growing team in providing exceptional service to our valued customers. If you have a passion for delivering outstanding customer experiences and are fluent in Mandarin, then this role is perfect for you! As an Outbound Customer...

  • Maxis Enterprise Outbound Customer Service

    1 week ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect role for you! Join Maxis Enterprise as an Outbound Customer Service Representative and become an integral part of our team dedicated to delivering unparalleled service and support to our...

  • Maxis Consumer Outbound Customer Service

    1 week ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you passionate about providing exceptional customer service and enjoy connecting with people? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a difference? If so, we have the perfect opportunity for you to shine as a Maxis Consumer Outbound Customer Service Representative! What you'll do: - Make outbound...

  • Maxis Enterprise Telemarketer

    3 days ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **Job Summary**: We are searching for a driven and target-oriented Telemarketer (Chinese Speaker) to join our dynamic team! In this role, you will be responsible for generating qualified leads and promoting Maxis Enterprise solutions to potential clients through outbound telephone calls. You will play a crucial role in driving sales growth for Maxis...

  • Maxis Consumer Outbound Customer Service

    1 week ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a fluent Mandarin speaker with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we have the perfect opportunity for you! As a Maxis Consumer Outbound Customer Service Representative, you will be responsible for engaging with our valued customers in the...

  • Maxis Enterprise Outbound Customer Service

    5 days ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **Join our dynamic team and build rewarding relationships with our valued business customers!** **About the Role** Maxis Enterprise is searching for a passionate and driven Mandarin-speaking Outbound Customer Service Representative to join our team. In this role, you will play a vital part in delivering exceptional service and support to our business...

  • Maxis Consumer Outbound Customer Service

    6 days ago

    Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **We are looking for passionate and enthusiastic Mandarin speakers to join our Maxis Consumer Outbound Customer Service team!** **About the Role** In this role, you will be responsible for proactively reaching out to Maxis customers to provide exceptional customer service. You will play a key role in driving customer satisfaction and loyalty by resolving...

Maxis Enterprise Outbound Customer Service

3 weeks ago

Subang Jaya, Malaysia REGENERATION RESOURCES Full time

We are seeking highly motivated and customer-centric individuals to join our Enterprise Outbound Customer Service team. As an Enterprise Outbound Customer Service Representative, you will play a crucial role in proactively reaching out to Maxis Enterprise customers to understand their needs, resolve any issues, and enhance their overall service experience.

**Key Responsibilities**:

- Proactively call Maxis Enterprise customers to inquire about their account status, service usage, and satisfaction levels
- Provide clear and accurate information about Maxis Enterprise products, services, and promotions
- Identify customer needs and recommend appropriate solutions or products
- Resolve customer queries and complaints efficiently and effectively
- Build strong relationships with customers by demonstrating empathy, active listening, and problem-solving skills
- Collect and escalate customer feedback to the relevant teams for continuous improvement
- Adhere to strict quality and performance standards, including call handling time and customer satisfaction ratings

**Qualifications and Skills**:

- SPM certification or equivalent
- Excellent verbal and written communication skills in English and Bahasa Malaysia
- Proficiency in Microsoft Office Suite
- Strong customer service orientation with a proven track record of resolving customer issues effectively
- Ability to handle multiple tasks simultaneously and work under pressure
- Detail-oriented and analytical with strong problem-solving skills
- Pleasant and approachable personality with a positive attitude
- Willingness to work flexible hours, including weekends and public holidays

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus

**Language**:

- English (required)
- Bahasa Malaysia (required)