Maxis Enterprise Outbound Customer Service

7 days ago


Subang Jaya, Malaysia REGENERATION RESOURCES Full time

Are you a people person with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect role for you Join Maxis Enterprise as an Outbound Customer Service Representative and become an integral part of our team dedicated to delivering unparalleled service and support to our valued customers.

Key Responsibilities:

- Make outbound calls to our customers to build strong relationships, provide assistance, and address any inquiries or concerns they may have.
- Engage with customers in a friendly and professional manner to ensure a positive customer experience.
- Demonstrate empathy and active listening skills to understand customer needs and provide effective solutions.
- Work collaboratively with team members to meet and exceed performance targets and deliver exceptional service quality.
- Document customer interactions accurately in the system and follow up as necessary to ensure customer satisfaction.
- Keep up-to-date with product knowledge and company policies to provide accurate information to customers.

Qualifications:

- Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.
- Ability to multitask, prioritize tasks, and work efficiently in a high-volume setting.
- Strong problem-solving skills and the ability to handle challenging customer situations with tact and diplomacy.

Pay: RM1,600.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- Bahasa Malaysia (required)
- English (required)



  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Title: Mandarin-Speaking Outbound Sales Representative Join our dynamic team at Maxis Enterprise as an Outbound Sales Representative, where you will utilize your Mandarin language skills to drive sales and grow our customer base. We are looking for a competitive, results-driven individual who thrives in a fast-paced environment. As the first point of...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Maxis Enterprise is seeking a dynamic and enthusiastic Outbound Customer Service Representative (Mandarin Speaking) to join our growing team in providing exceptional service to our valued customers. If you have a passion for delivering outstanding customer experiences and are fluent in Mandarin, then this role is perfect for you! As an Outbound Customer...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a fluent Mandarin speaker with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we have the perfect opportunity for you! As a Maxis Consumer Outbound Customer Service Representative, you will be responsible for engaging with our valued customers in the...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    **We are looking for passionate and enthusiastic Mandarin speakers to join our Maxis Consumer Outbound Customer Service team!** **About the Role** In this role, you will be responsible for proactively reaching out to Maxis customers to provide exceptional customer service. You will play a key role in driving customer satisfaction and loyalty by resolving...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a dynamic and results-driven individual who is looking for an exciting opportunity in sales with one of Malaysia's leading telecommunications companies? We are seeking a talented Mandarin-speaking Outbound Sales Representative to join our Maxis Consumer team. **Responsibilities**: 1. Conduct outbound sales calls to prospective customers in Mandarin...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    As a Maxis Enterprise Sales Representative, you will be responsible for driving business growth through developing and maintaining strong relationships with enterprise clients. Your primary focus will be on acquiring new accounts, identifying customer needs, and providing tailored solutions to meet their communication and technology requirements. Key...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Job Description: We are currently seeking an energetic and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service (Mandarin Speaker). In this role, you will be responsible for making outbound calls to our Mandarin-speaking customers, assisting them with any inquiries or issues they may have, and providing exceptional...


  • Subang Jaya, Malaysia REGENERATION RESOURCES Full time

    Are you a passionate sales professional who thrives in a fast-paced environment? Are you ready to take on the challenge of driving sales and exceeding targets? If you answered "yes," then we have the perfect opportunity for you! **Responsibilities**: 1. Manage outbound sales prospecting activities to generate leads and build a strong sales pipeline. 3....


  • Subang Jaya, Selangor, Malaysia Maxis Full time 50,000 - 80,000 per year

    Why does this job exist and why is it critical?Conducting product demonstrations, execution of retail activities and application of effective sales techniques to understand customer needs and promote relevant products and services.Create conversations and engage with the customers to convert into sales opportunities.Professionally and accurately handle...


  • Subang Jaya, Selangor, Malaysia Private Advertiser Full time 33,000 - 42,000 per year

    Position: Maxis Customer Service ExecutiveWorking Location: Sunway Pinnacle, Petaling JayaWorking Days/ Hours: 5 days work, 2 days off (including weekends and Public Holiday) / Rotational Shifts (Earliest starts at 7 AM, last ends at 1 AM)Employment Type: 2-Years Renewable Contract (based on performance)Salary Package:Basic Salary: Range of RM 2,500 to RM...