Account Manager

4 days ago

Sibu, Malaysia Well Done Group Full time

**Client Relationship Management**
- Build and maintain strong, long-lasting relationships with clients.
- Understand client needs and objectives, and communicate these effectively to internal teams.

**Account Growth**
- Identify opportunities for account expansion and revenue growth.
- Collaborate with sales and marketing teams to present additional products or services to clients.

**Customer Satisfaction**
- Ensure high levels of customer satisfaction through effective communication and resolution of issues.
- Proactively address client concerns and provide timely solutions.

**Communication and Collaboration**
- Collaborate with internal teams, including sales, marketing, and support, to meet client needs.
- Communicate regularly with clients to provide updates on products, services, and industry trends.

**Contract Negotiation and Renewal**
- Negotiate contracts and agreements with clients.
- Manage contract renewals and extensions, ensuring terms are favorable to both parties.

**Sales Support**
- Work closely with the sales team to identify new business opportunities within existing accounts.
- Provide support in the preparation and delivery of sales presentations.

**Data Analysis and Reporting**
- Analyze account data to identify trends and areas for improvement.
- Prepare regular reports on account status, performance, and growth opportunities.

**Job Types**: Full-time, Permanent

Pay: RM5,500.00 - RM7,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Sibu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Accounting or Financing: 7 years (preferred)

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