Operations Adminstrator

**Join MySakinah & Help Transform 20,000 Marriages by Keeping Our Operations Running Smoothly**

Are you a highly organized multitasker with experience in **business administration and live program support**? Do you thrive in fast-paced environments, enjoy wearing multiple hats, and get satisfaction from making sure everything runs like clockwork?

If yes, this role is for you

At **MySakinah**, we help Muslim spouses experience a marriage filled with **barakah, tranquility, and lasting happiness**. We are now looking for an **Operations Administrator** to support both our **business operations** and the **smooth execution** of our flagship initiative—**Transformasi Perkahwinan 2025**, Malaysia’s largest marriage transformation program featuring 200+ expert-led online masterclasses.

**Role Overview**

We’re looking for an **Operations Administrator** who can manage essential company operations **(finance, HR, and admin)** while also supporting the coordination of our **online programs and expert webinars**.

If you’re resourceful, proactive, and love working in dynamic environments where **your work truly matters**, this role is for you

**Your Mission**
- Ensure the business runs smoothly behind the scenes (finance, HR, compliance).
- Support the delivery of 200+ expert-led masterclasses via Zoom.
- Help coordinate schedules, reminders, and operational workflows.
- Provide hands-on execution support to keep everything on track.

**Key Responsibilities**

**1. Business Operations Support (40%)**
- Track company expenses, process invoices & payments.
- Assist with payroll, employee records, and basic HR tasks.
- Maintain filing systems and company secretarial documents.
- Support basic accounting and financial documentation.

**2. Program Operations Support (40%)**
- Coordinate Zoom webinar logistics (scheduling, reminders, setup).
- Manage expert calendars, briefings, and session follow-ups.
- Assist in maintaining the program execution calendar.
- Provide real-time support during live sessions.

**3. Cross-Team Coordination & Admin (20%)**
- Collaborate with the founder & team across multiple functions.
- Follow up on deadlines and execution checklists.
- Help streamline systems (e.g. Trello, Google Sheets, Docs).
- Suggest and implement improvements to workflows.

**Who We’re Looking For**
- 2+ years of experience in **operations, admin, or program coordination**:

- Experience working in **startups, SMEs, or fast-paced environments**:

- **Tech-savvy**: Proficient with Google Workspace, Zoom, Trello, and basic finance tools
- Strong **organizational & multitasking skills**:

- Able to work independently, communicate clearly, and solve problems fast

**Bonus if you have**:

- Experience with accounting tools like **Xero or Wave**:

- Familiarity with HR processes, payroll, and statutory submissions
- Exposure to program coordination or online learning environments
- Passion for Islamic family values and social impact work

**Why Join MySakinah?**
- **Mission-Driven Work** - Help **save & strengthen Muslim marriages**.
- **Opportunity for Growth** - Be part of a **fast-growing Islamic tech company**.
- **Creative Freedom** - Your ideas will directly shape the brand’s voice & impact.
- **Start-Up Culture** - Freedom to experiment, improve systems, and grow with the team.

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your expected salary?

**Experience**:

- operations & admin: 3 years (preferred)

Work Location: In person