Marketing & Communication Manager

4 days ago

Kuala Lumpur, Malaysia MAGMA HOSPITALITY MANAGEMENT SDN BHD Full time

**Position Overview**:
**Marketing Communications Manager** plays a critical role in shaping and enhancing the public image, brand identity, and market presence of Magma Hospitality Management and the group of hotels and resorts. This role is responsible for planning, executing, and managing the full spectrum of marketing communications strategies which include digital, branding, public relations, and promotional campaigns to drive business results and brand loyalty. This position will be reporting to the Director of Sales & Marketing (DOSM) of Magma Hospitality Management.

**Key Responsibilities**:

- Develop and execute integrated marketing communication strategies that align with the brand identity and business objectives of Magma Hospitality Management.
- Ensure consistent brand representation across all hotels and communication platforms.
- Support new hotel openings and rebranding efforts with tailored marketing plans.
- Develop content calendars and manage timely execution across platforms.
- Analyze and report on digital campaign effectiveness, engagement, and ROI.
- Oversee production of all marketing collaterals—print, digital, and multimedia.
- Coordinate with photographers, designers, and vendors for branding materials.
- Ensure visual and written content reflects the brand’s tone, values, and quality standards.
- Support hotel teams in implementing marketing guidelines and local initiatives.
- Monitor industry trends, competitor activities, and guest insights to inform strategies.
- Propose new ideas and innovation to maintain competitiveness and relevance.
- Manage the marketing budget, ensuring cost-effectiveness and strategic allocation.
- Prepare monthly reports on campaign performance, media engagement, and ROI metrics.

**Qualifications**:

- Bachelor’s degree in Marketing, Mass Communication, or a related field.
- Minimum of 5 years of experience in marketing communications in manager role, preferably in hotel hospitality industry.
- Strong understanding of digital marketing tools, analytic platforms and social media management.
- Exceptional writing, editing and verbal communication skill in English and Bahasa Malaysia.
- Proficient in graphic design tools (Eg: Adobe Creative Suite, Canva) is an added advantage.
- Multitasking and time management abilities

Pay: RM7,000.00 - RM9,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

**Language**:

- Mandarin (preferred)
- English (preferred)

Work Location: In person

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