Customer Support Agent

2 weeks ago


Kuala Lumpur, Malaysia AffiliateUp Full time

**Requirements**:

- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High level of professionalism;
- Attention to detail and punctuality;
- Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year;
- Stable internet connection;
- Own workplace.

**Responsibilities**:

- Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
- Identify customers’ needs to achieve customer satisfaction;
- Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.

**Benefits**:

- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Trainee period is provided;
- Competitive salary;
- Working on a shift schedule (day and night shifts from 9 am to 9 pm and from 9pm to 9am / 2 days off);
- Remote work.

**Salary**: RM2,500.00 - RM3,100.00 per month

Schedule:

- Day shift
- Night shift

COVID-19 considerations:
Remote work

Application Question(s):

- What is your salary expectation for this position?
- How much RAM memory does your laptop or computer have?

**Experience**:

- Customer support: 1 year (required)

**Language**:

- Bahasa Malay (required)
- English (required)



  • Kuala Lumpur, Malaysia SagaOS Sdn. Bhd Full time

    **Online Customer Support Agent** Working for a customer focused exciting, young company that is at the forefront of their industry. within a Customer Support focused team. Must be completely fluent in English (native speaker written standard) and have suitable experience. **RESPONSIBILITIES** - At the forefront of the company operations, you will be...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Multiverse NV Full time 30,000 - 60,000 per year

    As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction.These are your responsibilities:Respond to player inquiries promptly via live chat, emails, and other...


  • Kuala Lumpur, Malaysia Nezda Technologies (Malaysia) Full time

    **Requirement**: - Minimum Diploma holder - Fresh grad in technical background or at least 1 year CS experience - Contract may be extended (depend on Client) - Nigh shift allowance provided - EPF, SOCSO provided **Experience**: - Experience (Gamer or support agent) and interest in digital Gaming and VR technology (Playstation, Nintendo,...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    **Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

  • call center agent

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia TechNest support center FZ L.L.C Full time 240,000 - 330,000 per year

    Kami Sedang Mencari: Call Center Agent / TelecallerSyarikat:TechNest Support CenterLokasi:Dubai, UAEJenis Pekerjaan:Sepenuh MasaKami sedang mencari individu yang berpengalaman dalamtelecalling dan call center, terutamanya mereka yang mempunyai pengalaman dalambidang trading. Jika anda dipilih, syarikat akan menanggungtiket penerbangan dan visa.Gaji:AED 4,700...

  • L3 Support

    2 weeks ago


    Kuala Lumpur, Malaysia Product and Technology Full time

    **Job no**: 527570 **Brand**: Product and Technology **Work type**: Full time **Location**: Kuala Lumpur, Malaysia, Manila, Philippines, Dumaguete, Philippines **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97...


  • Kuala Lumpur, Malaysia AffiliateUp Full time

    Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...


  • Kuala Lumpur, Malaysia AffiliateUp Full time

    Requirements - Computer literacy; - Able to identify ways of solving the problem and present the solution in a verbal and written manner; - Strong interpersonal skills; - High level of professionalism; - Attention to detail and punctuality; - Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year. - Stable internet connection; - Own...


  • Kuala Lumpur, Malaysia SK MAGIC RETAILS MALAYSIA SDN BHD Full time

    Job Summary: We are seeking a proactive and enthusiastic Customer Care Agent Intern to support our customer service operations. This internship offers valuable hands-on experience in a fast-paced environment, serving as a key link between our company and its customers. Key Responsibilities: - Support outbound call activities such as appointment reminders...

  • Agent Servicing

    2 days ago


    Greater Kuala Lumpur, Malaysia Chubb Full time 40,000 - 80,000 per year

    At Chubb, we're looking for a dedicated Agent Servicing Customer Service Representative to support our valued distribution partners and agents. In this role, you'll be the go-to expert, helping agents succeed as they represent Chubb's trusted products.You'll thrive in a collaborative environment where your attention to detail, problem-solving skills, and...