Call Centre Agent

JOB SUMMARY: KEY RESPONSIBILITIES: - To call customers to book slot on daily orders from Navision (KV / HUB & EM) based on cut off time in KPI; - To perform daily calling based on calling script (With necessary adjustment from Client) to ensure consistency of sales; - To communicate with customers through SMS if call drop on voice mail or not answering; -...

**Job Details**: - Full Time - SHAH ALAM - CUSTOMER HAPPINESS DEPARTMENT - SPM OR ANY EQUIVALENT CERTIFICATE **About the role?**: Join our customer happiness team to provide excellent customer service and support. **Key Responsibilities**: Assist with customer inquiries and request promptly, accurately and professional- Resolve customer complaints...

Assist with customer inquiries and request promptly, accurately and professional - Resolve customer complaints tactfully and follow up to ensure resolution - Maintain amicable working relationship with the team and different department of the company Pay: RM2,000.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional...

**Responsibilities**: - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have quick...

Job Requirement:Malay candidate neededSPM leavers who are interested to start their career in a call center are also encouraged to apply – Full Training Provided.Comfortable to work under pressure and meet critical deadlines.Good communication skills in English, Malay language for spoken.Good communication skillsCan be working as a team to achieve the...

**Responsibilities**: - Attend to inbound calls more professionally and provide information about products and services as required by the customer. - Responding promptly to customer inquiries. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and...

Customer Service Position: 1. Receive incoming calls 2. Handling customer complains 3. Weekly & monthly reports **Job Type**: Permanent **Salary**: RM1,500.00 - RM2,000.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion Schedule: - Rotational shift Supplemental Pay: - Commission pay - Overtime pay -...

Job Description1) Handling incoming sales calls, WhatsApp and Web/App sales.2) Assigning completed sales to technicians' team for further action.3) Follow up the jobs assigned in system with technician.4) Update handled sales and non-sales details in the system.5) Follow any other task or instructions given by superior's time to time.6) Able to work in...

1. Answer, screen and forward incoming phone calls. 2. Responsible for taking bookings and giving information. 3. Communicate with guest ,bookers ,travel agents and inter - department colleagues on room reservation related matters ,i.e room requirements, special request ,billing instructions ,payment collection etc. **Salary**: RM1,500.00 - RM2,500.00 per...

Job SummaryProvide administrative and operational support to real estate agents, including managing records, communications, events, onboarding, the agent portal, and incentive campaigns, while coordinating with external partners and assisting with company events.Job Description:Maintain accurate records and databases related to agent activity, registration...