Current jobs related to Customer Service Officer - Mont Kiara - Initia Sdn Bhd

  • Customer Service Officer

    1 week ago

    Mont Kiara, Malaysia Initia Group Full time

    **WE ARE EXPANDING!** We are currently looking for**:CUSTOMER SERVICE OFFICER** - Work Status: Part-time - Work Location: Mont Kiara **INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all...

  • Customer Service Officer

    4 days ago

    Mont Kiara, Malaysia Fitness First Full time

    To achieve an enjoyable, convenient and successful fitness and customer experience that leads to increased fitness performance is at its best.You will be responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved by the HODs.To ensure the smooth operation of the activities and maintenance of...

  • Customer Support Officer

    2 weeks ago

    Mont Kiara, Malaysia ACE Language Centre Full time

    **Position**: Customer Support Officer **Location**: ACE Education, Malaysia Employment **Type**: Full-Time ONSITE **Hiring Location**: Mont Kiara ,Kuala Lumpur **About Us**: **Key Responsibilities**: - **Customer Interaction**:_ 2. Understand and assess customer needs to provide appropriate information and assistance. 3. Anticipate customer needs and...

  • Customer Service Officer

    2 weeks ago

    Mont Kiara, Malaysia Ahan Stationery Marketing Full time

    **Requirements**: - 聘请男女客服专员！进工底薪Rm4000或以上！ - 工作地点: Mount Kiara (KL area) - 必须要SPM程度，无需工作经验 (有提供培训) - 工作时间: 1星期工作6天,12个小时 (轮班制度) - 可以做夜班者优先考虑 - 只要态度良好上进肯配合团队 -...

  • Customer Service Representative

    7 days ago

    Mont Kiara, Malaysia Trendcell Sdn. Bhd. (Jaya Grocer) Full time

    **About Jaya Grocer** Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products...

  • Customer Support Officer

    2 weeks ago

    Mont Kiara, Malaysia Align Technology Full time

    **Description**: At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and...

  • Customer Service Marketing Executive

    2 weeks ago

    Mont Kiara, Malaysia Johnny's Restaurant Full time

    **LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...

  • Admin Officer

    1 week ago

    Mont Kiara, Malaysia ACE Language Centre Full time

    ob Description: Customer Support Officer **Company**: ACE Education **Job Type**: Full-time **Location**: On-site (In person) **Salary**: 1,800.00 - 2,200.00 MYR per month **About Us**: **Key Responsibilities**: **Customer Interaction**: - Understand and assess customer needs to provide appropriate information and assistance. - Anticipate customer needs...

  • Admin Officer

    1 week ago

    Mont Kiara, Malaysia ACE Education Full time

    Job Description: Admin Officer **Company**: ACE Education **Job Type**: Full-time **Location**: On-site (In person) **Salary**: 1,800.00 - 2,200.00 MYR per month About ACE Education Key Responsibilities **1. Customer & Community Engagement**: - Proactively assess and anticipate customer needs, providing accurate information and offering timely,...

  • Mont Kiara Front Desk/customer Services

    4 days ago

    Mont Kiara, Malaysia Dr.Kyo Clinic Full time

    Job Scope: - Greeting and welcoming visitors, clients, and guests in a friendly and professional manner. - Managing incoming calls, directing them to the appropriate individuals or departments, and taking messages when necessary. - Providing information about the organization, its products, services, and policies to visitors and callers. - Handling...

Customer Service Officer

2 weeks ago

Mont Kiara, Malaysia Initia Sdn Bhd Full time

**WE ARE EXPANDING**

**WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES.**

**INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

**BRANDS UNDER INITIA**:

- Bada Hair Salon (Leekaja Beauty Salon) Singapore & Malaysia
- Walking on Sunshine - Salon & Cafe
- You Are My Sunshine - Salon & Cafe
- Kantik Room
- nVisually Hair Salon and Academy
- Kolorist
- Am I Addicted - Pottery Studio & Vegan Cafe
- Mulawear Singapore
- Self-Photo Studios : Photopia, Photonara, Photomatic, Photomania, Photoholic, Photoism, Photonow
- F&B : Chicken Up, Don’t tell Mama, Baro-baro, Burger Monster, Joie and Vegan Restos

**WHAT TO EXPECT**:

- Opportunity for career progression.
- Staff Discounts.
- Birthday Vouchers.
- Good Health Bonus.
- Annual Leave, Marriage and Compassionate leaves.
- Good performance annual increment.
- Referral incentive.
- AND MANY MORE

**WHAT WE'RE LOOKING FOR**:

- Must have proven working experience in customer service.
- Professional looking and well-groomed that best fits our salon image.
- Good and precise communication skills.
- Customer Service oriented and passionate about serving customers.
- Prior experience in the beauty line would be advantageous.
- Ability to stay calm and excellent in handling difficult customers.
- Comfortable using computers.

**DUTIES & RESPONSIBILITIES**:

- Provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Attending and communicating promptly to customer’s needs and queries.
- Acknowledging and resolving customer feedback and concerns.
- Knowing products inside and out to answer product queries.
- Communicating and coordinating with the team and management.
- Ensure customer satisfaction and increase customer retention.
- Gather customer satisfaction levels and feedback on customer services for continuous improvement.
- Provide feedback on the efficiency of the operations and customer service process.

**BE PART OF THE BEST BRAND CONCEPT LEADER IN SINGAPORE & MALAYSIA**

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Holidays
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- 13th month salary
- Performance bonus

Ability to commute/relocate:

- Mont Kiara: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Service: 1 year (required)

**Language**:

- Mandarin (required)