Manager, Investigating Officer

2 days ago

Kuala Lumpur, Malaysia Malaysia Airline Full time

**Position Title**:
Manager, Investigating Officer

‎

**Report To**:
Head of Group Business Integrity

**Position Summary**:
Responsible for planning and executing investigations related to whistleblower reports and Code of Business Conduct violations, including those involving vendors and contractors.

**Key Accountability**:

- Framework Implementation: Implement the investigation framework prepared by the Head of Investigation.
- Program Design: Develop programs to prevent illegal activities and recover losses from investigations.
- Fraud Investigation: Investigate fraudulent or illegal activities by employees, customers, or third parties.
- Coordination: Coordinate with internal and external units, service providers, and regulators, demonstrating detailed knowledge of fraud risk management.
- Operational Synchronization: Oversee scope controls, set and monitor performance levels, and drive control owners to innovate and improve fraud mitigation controls.
- Educational Initiatives: Lead forums, fraud awareness programs, and improve the Code of Ethics and Conduct to institutionalize governance and ethics.
- Team Leadership: Guide the investigation team to conduct investigations effectively and professionally.
- Quality Assurance: Ensure the quality of investigation findings and reports, providing feedback and recommendations to business units.
- Authority Collaboration: Work closely with local, state, and federal authorities on fraudulent or illegal activities.
- Stakeholder Relationships: Maintain relationships with business units to ensure synchronized fraud controls.
- Engagement and Communication: Foster good working relationships with key stakeholders for effective engagement and communication.
- Board Presentation: Prepare materials for the Board Audit Committee (BAC) and stand in for the Head of Group Business Integrity when needed.

**Qualification & Working Experience**:

- Degree in Law, Business or any related field.
- More than 10 years of experience in relevant operational areas, and investigation. Background from Law Enforcement is highly encouraged to apply.

**Area of Experience**:

- Sound knowledge in governance, risk and compliance management.
- Experienced in investigating complex financial crimes, including fraud, embezzlement, and insider trading.
- Strong analytical abilities to evaluate cases, identify patterns, and develop effective investigation strategies.
- Possess deep understanding of the airline industry to proactively manage MAG’s brand risks.
- Excellent verbal and written communication skills to interview witnesses, prepare reports, and collaborate with other departments

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