Front Desk Receptionist

2 days ago

Bukit Mertajam, Malaysia Thai Pampering Full time

**Elevate Your Career with Thai Pampering**

Are you passionate about delivering exceptional customer service? At Thai Pampering, we believe in nurturing talent and providing a welcoming environment where you can grow and shine. We’re looking for enthusiastic Junior and Senior Front Desk Receptionists to join our award-winning team. If you have a warm personality, excellent communication skills, and a drive to excel in a dynamic wellness center, we want to hear from you

Why Join Us?

Be Part of an Award-Winning Team: Work in a Platinum Award-Winning reflexology center known for its excellence in customer service and care.
Career Growth Opportunities: We invest in our employees’ professional development, offering opportunities to move up within the company.
Flexible Work Hours: Choose from convenient shift options that suit your lifestyle.
Performance Bonuses: Earn additional bonuses based on your performance.
Supportive Work Environment: Join a friendly, dynamic team that values collaboration and respect.
Location: Bukit Mertajam, Penang

**What We’re Looking For**:
Passionate and Professional: Whether you’re experienced or new to the field, if you have a passion for hospitality and a bubbly personality, you’ll fit right in.
Tech-Savvy: Comfortable using laptops and social media platforms like Facebook, Instagram, WhatsApp, and TikTok.
Adaptable: Able to thrive in a fast-paced environment and take on various tasks, from managing appointments to coordinating with team members.
Customer-Focused: A welcoming attitude and the ability to provide top-notch service to every guest who walks through our doors.

**Key Responsibilities**:
Front Desk Excellence: Greet and assist customers warmly, manage phone calls, and handle internal and external communications with professionalism.
Appointment Management: Use our booking system to schedule appointments, recommend treatments, and coordinate with therapists.
Sales & Upselling: Confidently promote our services and handle transactions, contributing to our sales goals.
Security & Compliance: Follow safety procedures and monitor access to the center to ensure a secure environment for guests and staff.

**Requirements**:
Shift Flexibility: Willingness to work night shifts is preferred but not mandatory.

**Perks & Benefits**:
Performance-Based Bonuses: Rewarding your hard work and dedication.
Career Development: Opportunities for growth and advancement within the company.
Work-Life Balance: Flexible shifts to accommodate your personal life.
Ready to Join Us?

Pay: RM2,200.00 - RM2,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- Mandarin (required)

Work Location: In person

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