HR Analyst

Provide end to end HR Operations support to employees, line managers, and local HR;
- Execution of complex Local HR Processes, in line with existing policies and procedures, assuring high quality data management, as well as documentation, including on-going support to employees;
- Management of cases according to established ways of working;
- Timely escalation of complex queries to senior advisors, Subject Matters Experts and policy teams.
- Acting as a country or process focal point if necessary;
- Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases.
- Building partnerships by clarifying policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case processing, identifying best practices and knowledge sharing;
- Providing input for Knowledge Management within the team (including creation and ownership of documentation/ job aids).
- Ensuring the info in Knowledge Management is up-to-date.
- Sharing best practices within the team, striving for continual improvement in service delivery, participating in improvement initiatives.
- Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules Executes process steps in Workday.

**Additional Job Description**:

- The HR Services department provides support for employees in South Africa with expansion to Middle East countries regarding HR systems and processes.
- The role includes daily communication with employees, providing information and completing requests related to HR processes like compensation and benefits, personal administration, local and expat transfers and relocation, working time administration.

**Job Requirements**:

- Graduate with Bachelor Degree in related field
- Fluent English
- 1 year work experience (preferred),
- Excellent interpersonal skills,
- Good analytical skills,
- Ability to manage several tasks at the same time,
- Good PC skills (MS Office),
- Professional experience in customer service environments desirable,
- Knowledge of SAP HR module or other ERP system will be an asset.
- Works under immediate supervision.
- Typically reports to a supervisor or manager.

**Details**:

- Location: Cyberjaya
- Work hour: Monday - Friday (2pm-11pm)
- Contract duration : 12 months

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM3,000.00 per month

Schedule:

- Afternoon shift

Ability to commute/relocate:

- Cyberjaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Human Resources: 1 year (preferred)

**Language**:

- English (preferred)