Mortgage Specialist, Johor Bahru Branch

2 days ago


George Town, Malaysia HSBC Bank Full time

We are currently seeking ambitious individuals to join our Wealth and Personal Banking (WPB) team in the role of **Mortgage Specialist** working together with colleagues to display HSBC Values and achieve Vision to become the world’s leading international Bank.

**Principal Responsibilities**:

- Responsible to grow the Mortgage business, cross-sell retail banking products, and refer potential Premier customers to Premier Relationship Banker or Managers.
- Consistently meet individual performance expectation and strive to achieve highest sales performance.
- To lead the Personal Banking proposition to ensure opportunities are identified and customer needs are met effectively, maximising all available resources.
- To ensure the growth of customer portfolio by generating mortgage business and referring Premier and Wealth needs to the branch.
- The job holder will work closely with the branch Primary Banker, Premier Relationship Banker and Managers to ensure continuous inward referrals for mortgage needs.
- To ensure high standard of sales and service levels are met by providing excellent customer engagement and experience journey as per the bank’s standard.
- To ensure all customers information are acquired, updated, stored and maintained accurately.
- To ensure the requirements of the Sales Quality Standards are met by minimizing errors and breach.
- To ensure all operational procedures are maintained within stipulated guidelines/regulations, audit requirements, compliance and other procedure manuals pertaining to the job.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay



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