Officer, Credit Control

1 day ago

Melaka, Malaysia Mahkota Medical Centre Sdn Bhd Full time

Credit Control Officer is responsible to ensure all Corporate, Insurance and TPAs patients provide valid Company’s GL, all bills submission in timely manner and complete document been send out to the Corporate Debtor as per agreement term. Provide administration to the Corporate and Self Debtors and ensure all the Debtors settle on time to minimize the risk of bad debts.

S/He may work in various sections such as Corporate, Insurance, TPAs and Self-payer. S/He should be organised and responsive. S/he should possess effective communication and interpersonal skills.
S/He will be required to work on Saturdays, Sundays and Public Holidays as per duty roster.

**Key Task**

1. Sort and file of Corporate and Self Patient bills.

2. Ensure that all bills received with attached GL, the Doctor’s Diagnosis form and necessary supporting report.

3. Ensure all bills are converted to respective debtors for corporate patient.

4. Ensure or key in details of GL in the system such as companies name, entitlement, coverage limit and uncovered amount include all necessary information.

5. Key in daily bills into E-Medic database system.

6. Ensure proper filling of copies of bills sent out.

7. Ensure that all bills sent out on time and no omission has occurred

8. Attend to phone calls from Internal and External.

9. Ensure cheques received are correctly allocated and offset in the system upon receipt so as to avoid delay in processing of payment to attending Consultant.

10. Review daily discharge listing for any excess payment or outstanding bill.

11. Liaise with A&R Officer for summary report on pending cases.

12. Make calls or send message to patients or guarantor to update the pending status either to make payment or to collect refund.

13. Monitor closely and proceed for further follow-up with reminder and debts recovery action.

14. Compile all closed bills from A&R for bills submission.

15. Contact patients / family members / guarantor on settling the patient outstanding bills.

16. Prepare doctor’s waiver and meet consultant’s for signature approval on all approved written off cases.

**Salary**: RM1,800.00 - RM2,500.00 per month

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