Sales Advisor

2 weeks ago


Nilai, Malaysia MR ABSORBER SEPANG Full time

**Key Responsibilities**

**Customer Service & Sales**:

- Greet customers and provide a professional, friendly service experience.
- Identify customer needs and recommend appropriate vehicle services, repairs, and maintenance packages.
- Ability to create a promotional video will be an advantage.

Explain technical details of services and repairs to customers in a clear and simple manner.

**Sales Promotion**:

- Promote workshop services, spare parts, and special offers.
- Upsell additional products and services based on vehicle inspections or customer inquiries.
- Meet or exceed sales targets and objectives set by the workshop manager.

**Job Scheduling & Coordination**:

- Coordinate with mechanics and workshop staff to schedule and prioritize jobs efficiently.
- Keep customers updated on job progress and delivery timelines.

**Invoicing & Payment**:

- Prepare accurate job estimates and invoices for services rendered.
- Handle customer payments and maintain records of transactions.

**Customer Retention**:

- Build and maintain strong relationships with customers to ensure loyalty and repeat business.
- Collect customer feedback and address complaints or concerns promptly.

**Administrative Duties**:

- Maintain detailed customer and vehicle service records.
- Track inventory levels for frequently used parts and report shortages.

**Compliance & Standards**:

- Ensure that all services comply with workshop quality and safety standards.
- Follow company policies and industry regulations.

**Job Types**: Full-time, Permanent, Internship, Fresh graduate, Student job
Contract length: 6 months

Pay: RM1,900.00 - RM3,800.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Work Location: In person


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