E-commerce Assistant

7 days ago


Bandar Kinrara, Malaysia Kapten Batik (M) Sdn Bhd Full time

**E-COMMERCE ASSISTANT**:

- **Order Fulfillment and Quality Control**: Accurately pack and prepare online orders for shipping, ensuring product quality before dispatch.
- **Inventory and Data Management**: Monitor, manage, and restock online inventory, maintaining accurate records in the system and addressing discrepancies.
- **Platform and Order Management**: Use Shopify for website and seller centers (Shopee, Lazada, TikTok, Zalora) to manage orders and ensure smooth processing across platforms.
- **Error Minimization and Process Improvement**: Follow protocols to minimize packing and delivery errors, and suggest ideas for improving efficiency.
- **Workplace Maintenance**: Keep the online store room clean, organized, and safe.
- **Shipment Coordination**: Ensure timely and accurate delivery by coordinating with shipping partners.
- **Managerial Support and Reporting**: Assist the E-commerce Manager with relevant tasks like reporting and data entry, and generate regular reports on inventory and order fulfillment.
- **Training and Development**: Participate in training sessions to stay updated on system upgrades and best practices.

**Key Performance Indicators (KPIs)**:

- Accuracy of order fulfillment and inventory records.
- Efficiency in managing orders across multiple platforms.
- Cleanliness and organization of the online store room.
- Timeliness of order dispatch and delivery.
- Contribution to process improvements.

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus



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