Guest Service Agents

Join Sutera Harbour's Exceptional Front Office TeamNow Hiring: Guest Service Agent (Front Office)We are looking for enthusiastic and service oriented individuals to join our Front Office team. If you take pride in creating warm welcomes, delivering excellent guest service, and communicating effectively in both English and Chinese, this is your chance to...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

_**MING GARDEN HOTEL & RESIDENCES**_ Be the first point of contact for guests, providing a warm welcome and ensuring a positive and memorable experience. Handling guest inquiries, managing reservations, and facilitating excellent customer service to enhance overall guest satisfaction. **Job Type**: Contract Pay: RM1,700.00 - RM1,800.00 per...

**Additional Information** **Job Number**25157165 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

Guest Service ManagerThe Magellan Sutera Resort, Sutera Harbour ResortThe Magellan Sutera Resort invites suitably qualified and experienced candidates to apply for the position of Guest Service Manager. We are seeking a dynamic hospitality professional with strong leadership capabilities, exceptional guest-relations expertise, and a proven background in...

**Responsibilities**: - To assist with daily operation at Front Office. - To assist guests during arrival and departure. - To build guest loyalty and satisfaction, while maximising room revenue and occupancy. - To create unforgettable stay for our guests. - To handle guest's enquiry, feedback and reservation. - To sell tours pakcages. **Key...

**Additional Information** **Job Number**25163108 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference: - Checking guests in and out. - Receiving and managing reservation - Verifying guests' payment methods during check-in. - Providing customer service...

Responsibilities: - Assist in plan and conduct training to all personnel in the Front Office. - Responds to any guest complaints concerning services from all areas of operation. - Troubleshoot, de-escalate and make appropriate decisions for the operations as needed. - Responsible for creating a positive work environment for team, being a good leader, and...

Summary In this role, you will be handling guests and employee inquiries in a courteous and efficient manner and is expected to act proficiently in all aspects of emergency procedure and maintain professional discretion. You must have excellent customer service and communication skills. You should have a pleasant attitude, professional phone demeanor, and...