Call Centre

Call Centre Agents - handle customer inquiries - research required information using available resources - manage and resolve customer complaints - provide customers with product and service information - identify and escalate priority issues - follow up customer calls where necessary - document all call information according to standard operating...

A leading 3rd party administrator in healthcare industry is seeking a Fresh Graduates / Experienced **Call Centre Specialist.** As a **Call Centre Specialist**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from clients or...

**Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...

A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam. As a** Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Keep a record of...

A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam. As a** Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Keep a record of...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting, navigating the company...

Assist in the formulation of targets for individuals and teams - Hire and onboard new employees - Answer questions from staff and provide guidance and feedback - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated - Measure performance with key metrics such as call abandonment, calls waiting...

Customer Service Position: 1. Receive incoming calls 2. Handling customer complains 3. Weekly & monthly reports **Job Type**: Permanent **Salary**: RM1,500.00 - RM2,000.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion Schedule: - Rotational shift Supplemental Pay: - Commission pay - Overtime pay -...

**Responsibilities**: - Handling incoming calls for after sales service products complaints. Arrange technician to attend job on site. Communication between sales teams, operation teams on after sales service cases. Handling spare parts for replacement parts.**Benefits**: - EPF - SOCSO - Annual Leave

**Responsibilities**: - Handling incoming calls for after sales service products complaints. Arrange technician to attend job on site. Communication between sales teams, operation teams on after sales service cases. Handling spare parts for replacement parts.**Benefits**: - EPF - SOCSO - Annual Leave

A leading 3rd party administrator in medical industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from clients or...

Handling incoming calls for after sales service products complaints. Arrange technician to attend job on site. Communication between sales teams, operation teams on after sales service cases. Handling spare parts for replacement parts. Brandt Malaysia is MNC company from direct subsidiary from France HQ, which established since 2014. Having stable business...

**Job Requirement**: - Comfortable to work under pressure and meet critical deadlines. - Good communication skills in English, Malay language for spoken. Tamil is an added advantage - Good communication skills - Can be working as a team to achieve the required KPI element - Do a survey question to our customer and record the feedback - 3 Months Contract...

A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Malaysian with age below 35 years - Willingness to work late/on shift as or when required - Able to communicate well in...

**Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...

**Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...

**We are looking for Talents that would like to explore in Electric Vehicles (EV) Industry & Ecosystem.** **We are NOT a TRADITIONAL Vehicle Brand, Manufacturer, or Distribution Company.** **We are DIFFERENT because of our Unique IOT Technology (Including our Invention Patents) & Unique Ecosystem.** **Let's bring a Greener World for our Next...

**We are looking for Talents that would like to explore in Electric Vehicles (EV) Industry & Ecosystem.** **We are NOT a TRADITIONAL Vehicle Brand, Manufacturer, or Distribution Company.** **We are DIFFERENT because of our Unique IOT Technology (Including our Invention Patents) & Unique Ecosystem.** **Let's bring a Greener World for our Next...

**We are looking for Talents that would like to explore in Electric Vehicles (EV) Industry & Ecosystem.** **We are NOT a TRADITIONAL Vehicle Brand, Manufacturer, or Distribution Company.** **We are DIFFERENT because of our Unique IOT Technology (Including our Invention Patents) & Unique Ecosystem.** **Let's bring a Greener World for our Next...

**We are looking for Talents that would like to explore in Electric Vehicles (EV) Industry & Ecosystem.** **We are NOT a TRADITIONAL Vehicle Brand, Manufacturer, or Distribution Company.** **We are DIFFERENT because of our Unique IOT Technology (Including our Invention Patents) & Unique Ecosystem.** **Let's bring a Greener World for our Next...