Call Centre

Call Centre Agents - handle customer inquiries - research required information using available resources - manage and resolve customer complaints - provide customers with product and service information - identify and escalate priority issues - follow up customer calls where necessary - document all call information according to standard operating...

JOB SUMMARY CONTACT (1 YEARS) JOB RESPONSIBILITIES 1) To adhere to the rule of the call centre and company at all the time. 2) To attend customer enquiry and request for reservation in proper manner via telephone call. 3) To record all customer info correctly into the system. 4) To report to superior regards to abnormalities of the call centre...

PENERANGAN MENGENAI PEKERJAAN - Untuk menelefon, mengingatkan dan mengutip bayaran tertunggak daripada pelanggan yang tertunggak - Untuk memantau dan membuat panggilan susulan ke atas pembayaran pelanggan - Untuk memahami dan menilai situasi kewangan pelanggan untuk memaksimumkan kutipan hutang - Untuk bekerjasama dengan pelanggan dalam menyelesaikan isu...

JOB SUMMARY: KEY RESPONSIBILITIES: - To call customers to book slot on daily orders from Navision (KV / HUB & EM) based on cut off time in KPI; - To perform daily calling based on calling script (With necessary adjustment from Client) to ensure consistency of sales; - To communicate with customers through SMS if call drop on voice mail or not answering; -...

A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam. As a** Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Keep a record of...

**Responsibilities**: - Handling incoming calls for after sales service products complaints. Arrange technician to attend job on site. Communication between sales teams, operation teams on after sales service cases. Handling spare parts for replacement parts.**Benefits**: - EPF - SOCSO - Annual Leave

**Job Requirement**: - Comfortable to work under pressure and meet critical deadlines. - Good communication skills in English, Malay language for spoken. Tamil is an added advantage - Good communication skills - Can be working as a team to achieve the required KPI element - Do a survey question to our customer and record the feedback - 3 Months Contract...

**CUSTOMER SERVICE EXECUTIVE** **Basic: RM 1,700 (EPF/SOCSO + Komisen)** **Lokasi: Taman Mutiara Subang, Subang Jaya** PENERANGAN MENGENAI PEKERJAAN - Untuk menelefon, mengingatkan dan mengutip bayaran tertunggak daripada pelanggan yang tertunggak - Untuk memantau dan membuat panggilan susulan ke atas pembayaran pelanggan - Untuk memahami dan menilai...

**Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...

**We are looking for Talents that would like to explore in Electric Vehicles (EV) Industry & Ecosystem.** **We are NOT a TRADITIONAL Vehicle Brand, Manufacturer, or Distribution Company.** **We are DIFFERENT because of our Unique IOT Technology (Including our Invention Patents) & Unique Ecosystem.** **Let's bring a Greener World for our Next...