Claims Operations Specialist

1 week ago

Kuala Lumpur, Malaysia Marsh Full time

**Claims Operations Specialist**

**What can you expect?**
- Be a part of a regional operational shared service center
- Interact diverse colleagues and stakeholders from various line of business within MMC
**What is in it for you?**
- Career Development and Training Opportunities
- Explore opportunities to work on regional and global projects
- Conducive Smart Office work environment
**We will count on you to**:

- Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
- Ensure computed claims settlement and verified reimbursements from insurers are valid.
- Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.
- Interact with stakeholders to ensure proper execution of tasks.
- Prepare claims statistic report on a monthly basis include, updating the documentation processes.
- Proactively identify problems with the team or client and provide solutions.
- Participate in project initiatives to improve efficiency and productivity of the department.
**What you need to have**:

- A Degree holder preferably in any fields
- 2-3 years working experience **as Claims Executive** or **in Claims Operation**
- Possess basic **General Insurance knowledge**
- Ability to understand, speak, read and write** English** is required
**What makes you stand out**:

- Experience supporting **shared service operation**
- Experienced in **Insurance industry, Claims Management/ Claims Examiner**
- Proficient in using Microsoft Excel
- Good communication and interpersonal skills
- Ability to systematically manage and retrieve data
- Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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