Tester (Service Now)

1 week ago

Brickfields, Malaysia Technology Bucket (M) Sdn Bhd Full time

Develop and execute detailed test plans, test cases, and test scripts for ServiceNow GRC implementations, ensuring alignment with financial services regulations in Malaysia.
- Collaborate with developers and business analysts to understand the functionality and nuances of the ServiceNow GRC modules.
- Identify, document, and track defects found during testing and work with the development team to resolve issues.
- Perform various types of testing, including functional, integration, regression, and user acceptance testing, specific to GRC processes.
- Ensure that the implemented solutions are compliant with Malaysian financial services regulations and meet client expectations.
- Provide feedback on usability and serviceability, trace the result to the quality risk, and report it to concerned stakeholders.
- Participate in continuous improvement initiatives to enhance testing procedures and methodologies.

Skills and attributes for success
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others
- Advanced written and verbal communication skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience with ServiceNow GRC modules is highly preferred.
- Familiarity with the financial services regulatory landscape in Malaysia.
- Strong analytical skills and attention to detail.
- Excellent communication and teamwork skills.
- Knowledge of software QA methodologies, tools, and processes.
- Experience with automated testing tools is a plus.

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