Receptionist Admin

**Job Purpose**

As a Receptionist cum Admin, you will be the first point of contact for our organization. Duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business.

You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Multitasking skill is essential for this position.

Ultimately, a Receptionist cum Admin Assistant’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards

**Responsibilities**:
Responsibilities of the role include the following:
Reception Duties
- General reception duties (e.g. incoming calls, attending to guests and visitors, handling of incoming/outgoing couriers and mails, etc.).
- General office building maintenance & repairs - (e.g. office lights, glass doors, etc.).
- General office equipment maintenance & repairs (e.g. copier, shredder, stationery items, pantry appliances, etc.).
- Booking management of office meeting rooms, meeting pod and related requests (e.g. seating capacity, equipment set-up & power-off after being use / Serving of refreshment to guest upon request, housekeeping of rooms, etc.).
- Update of desk phone directory.

**Routine Admin Duties**:
Office Cleaner
- Manage the office cleaner.
- Follow up on ad-hoc request to be completed by the office cleaner.
- Monitor performance of the office cleaner and follow up with Operation for a replacement if she is absent.

Vendors
- Work with Senior Admin Executive to monitor and manage office pantry and stationery supplies.
- Monitor conditions of office plants, arrange with vendor for replacement whenever necessary.
- To liaise with tele-cable contractor whenever necessary.
- Routine schedule checks on meeting room facilities with vendor / IT (such as projectors /video conference system).
- Usher vendor for routine and regular maintenance for pest control, fire extinguishers, security systems and etc.
- Act as coordinator for any verifications between internal staff and vendors.
- Manage printing like business card, booklet printing, etc.
- Handle and attend to staffs on any request such as pest control, water purifier, counting machine, archiving request, PPE ,etc.

**General Information**:
Administration works
- Administration and maintenance of access control, Health & Safety issues (Fire extinguisher renewal, emergency exit, first aid box ,etc ).
- Coordinate with all vendors, suppliers & contractors for service deliveries.
- General upkeep & maintenance of the office & pantry, including high dusting, carpet shampooing, etc.
- Provide support during office renovations and maintenance.
- Administer and coordinate between users and dispatch companies in matters relating to document collection / delivery.
- Ensure communication & service levels, procurement and maintenance process workflow of all office supplies and office services are effective & efficient.
- Manage and handle all the archiving request by liaising with vendor and updating online portal request.
- Maintenance of office destruction bin and disposal request when required.
- Manage office printing like business card, booklet printing, etc.
- Administration and maintenance of Covid PPE such as mask & test kit ,etc.
- Support in company activities such as CNY, Christmas, Deepavali and Hari Raya ,team building ,CSR, etc.
- Support in office decoration during festive season.
- Other ad-hoc requests when required.

**Key Requirements**:

- SPM or Diploma in any relevant field
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Hands-on experience with office equipment (e.g.printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person