Retail Associate

1 week ago


Kuching, Malaysia 1Millennium International Sdn Bhd Full time

Location: Office is based in Plaza Merdeka

Working hours: 9.30am - 10.00pm

Working days: 4 days work, 3 days off

**Salary**: RM2300 - RM3200 + commission

Employment Status: 1 year contract (Renewable basis)

ACCOUNTABILITIES
- Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards.
- Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
- Involve in special events or outside sales and servicing initiatives i.e. device launching as set by the management and execute departmental improvement initiatives at the outlet level.
- Provide continuous and positive feedback to Retail Manager/ Retail Senior Manager on operations and other relevant matters for improvement purposes.
- To maintain accuracy of transactions, inquiries and complaints to meet required KPIs thereby increasing customers’ trust and satisfaction.
- Execute departmental improvement initiatives at the outlet level and perform any other duties as directed by the superior.

JOB REQUIREMENT
- Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent.
- Relevant work experience of minimum two (2) years in Telco or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
- Obsessed with customers, passionate about sales, competitive spirit and understand people through interactive conversations.
- Tech-savvy and computer literate.
- Excellent communication, written and interpersonal skills. Strong verbal & written English. Mandarin-speaking is an added advantage
- Personal traits: Positive, Passionate, Collaborative, Creative, A Self Starter, Ability to perform under pressure, a team player and leadership qualities.


  • Retail Trainer

    2 days ago


    Kuching, Sarawak, Malaysia Tally Full time

    Job ScopeUnderstand goals and identify gaps in performance, productivity and quality at both the individual and team level.Provides superior guidance, mentoring, coaching and feedback for the Store Manager and Sales Associate to strengthen their overall sales performance.Onboarding new District Manager, Store Manager and Sales Associate, leading training...


  • Kuching, Malaysia 1Millennium International Sdn Bhd Full time

    **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.) - Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards. - Achieve desirable Net Promoter Score (NPS) by...

  • Retail Assistant

    1 week ago


    Kuching, Malaysia CB FRANCHISING SDN BHD Full time

    **Retail Associate** Location: Alamanda Putrajaya Shopping Centre, Mayang Mall (Terengganu), Central I-City Please mentioned your prefered outlet location. ***: A Retail Associate is a BONIA brand ambassador who keeps the brand image and standards in mind as a constant priority. You will maximise all sales opportunities, build customer relationships,...


  • Kuching, Sarawak, Malaysia Brandt Business Services Sdn Bhd Full time

    Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans and the latest smartphones. They are looking for amazing talents to join their Retail Sales TeamJob DescriptionsProactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaintsHandle Bill...


  • Kuching, Sarawak, Malaysia Ngie Ann Trading Sdn Bhd Full time

    We have few positions for vacancies across SarawakBranch ManagerSales ExecutiveBranch SupervisorSales CoordinatorSales PromoterBenefitsAttractive commissions including sales achievement incentives, product sales incentives, extended warranty and sales incentivesGood Reward SystemAnnual LeaveYearly Performance BonusYearly Performance Salary IncrementEPF,...

  • Retail Associate

    2 days ago


    Kuching, Malaysia ANAIKA COLLECTION SDN BHD Full time

    **Responsibilities** - To be an ambassador for the represented Brand and portray at all times a professional and customer-oriented image. - To provide excellent customer service while achieving sales target set. - To perform stock replenishment and price tagging whenever required. - Ensure that monthly sales targets are achieved for the store. - Conduct...

  • Habib Sarawak

    1 week ago


    Kuching, Malaysia HABIB Group Full time

    You will represent the brand to personalise excellent customer services and assist in the overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the **Habib Group**. **Responsibilities**: - Follow the company’s rules and...

  • Retail Associate

    2 days ago


    Kuching, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or operation of...


  • Kuching, Malaysia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee To assist underwriters in underwriting all lines of Retail & SME risks including triaging inquiries, preparing underwriting information, following up with intermediaries, and closing transactions. Ensure compliance with internal and external regulations and guidelines. Regularly collect, compile...


  • Kuching, Malaysia Pharvest Sdn Bhd (Medwell Pharmacy) Full time

    **Bookkeeper cum Sales Associate** **Location**: Medwell Pharmacy, Kuching, Sarawak **Type**: Part-Time/Full-Time Join the Medwell Pharmacy team, where we provide exceptional healthcare solutions and personalized service. We’re looking for a versatile and detail-oriented **Bookkeeper cum Sales Associate** to manage customer interactions and ensure our...