Retail Trainer

Job Scope

• Understand goals and identify gaps in performance, productivity and quality at both the individual and team level.
• Provides superior guidance, mentoring, coaching and feedback for the Store Manager and Sales Associate to strengthen their overall sales performance.
• Onboarding new District Manager, Store Manager and Sales Associate, leading training activities, and providing help with specific issues related to retail or store operations.
• Developing training programs and designing training courses using gamification, role playing activities and job simulation.
• Structures training plans to meet financial objectives.
• Evaluating individual performance before and after the training program.
• Stay up to date with the new market trends and demands of a retail sales environment.
• Must continue to be well-versed in and knowledgeable of all products and services, procedures and policies.

Requirement

• Preferably candidates with experience in coaching, training or similar roles.
• Preferably someone with a strong background or industry in retail and hands-on operational experience especially in Fashion Industry, Footwear, Pharmaceutical, Home and Living Retail Chain Store Retailer and Franchising.
• Strong knowledge of the sales process and understanding in sales KPI.
• Excellent presentation and coaching skills.
• Drives consumer experience.
• Familiar with e-learning platforms and role-playing activities.
• Willing to travel on a daily basis.

Job Type: Full-time

Pay: Up to RM6,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• What is your expected salary?

Willingness to travel:

• 100% (Preferred)

Work Location: In person