Protege Operation

1 day ago

Kuala Lumpur, Malaysia MARA Liner Sdn Bhd Full time

**About Mara Liner Sdn Bhd**:
Mara Liner Sdn Bhd is a reputable transportation company dedicated to providing safe, reliable, and efficient transportation services. With a focus on excellence and customer satisfaction, Mara Liner Sdn Bhd operates a diverse fleet of transports catering to various needs, including school transportation services.

As the Protege Operation (Bus Operation) at Mara Liner Sdn Bhd, you will play a pivotal role in overseeing the daily operations of transports services. You will be responsible for upholding the company's standards of service excellence and compliance with relevant regulations.

**Key Responsibilities**:
1. Coordinate and supervise the activities of drivers and attendants to ensure adherence to schedules, routes, and safety protocols.

2. Conduct regular inspections of transports to ensure roadworthiness and compliance with safety standards.

3. Address any operational issues or concerns promptly to minimize disruptions in service delivery.

4. Enforce safety policies and procedures to mitigate risks and ensure the well-being of passengers.

5. Stay updated on transportation regulations and ensure compliance with local, state, and federal laws.

6. Conduct safety training sessions for drivers and attendants to enhance their skills and awareness.

7. Foster positive relationships with school administrators, parents and students to address any feedback or concerns effectively.

8. Act as a point of contact for resolving issues related to bus services, scheduling or student behaviours.

9. Maintain open communication channels to solicit feedback and suggestions for service improvement.

10. Assist in the development of annual budgets for the division and monitor expenditures to ensure cost-effectiveness.

11. Optimize resource allocation, including vehicle utilization and staffing, to meet service demands efficiently.

12. Prepare regular reports on key performance indicators such as on-time performance, vehicle maintenance and safety incidents.

13. Maintain accurate records of routes, schedules and vehicle maintenance activities for audit and compliance purposes.

**Qualifications and Requirements**:

- Valid driver's license and willingness to occasionally travel within the district.
- Degree in management / administrative / equivalence
- Preferable had experience in transportation operations.
- Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
- Excellent organizational abilities with attention to detail and the ability to multitask in a fast-paced environment.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM2,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay

License/Certification:

- driving license (required)

Willingness to travel:

- 50% (required)

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