Customer Service Officer

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination...

Call Center Representative Job Duties and Responsibilities: - Receive inbound calls and place outbound calls. - Handle all customer enquiries and service and fault support. - Resolves problems by clarifying issues. - Fulfills service requests; completing Navision transaction; forwarding service requests. - Maintains and updating customers’ database by...

**Job Description & Job Specification for** Position: Customer Service Officer (Contract) Report to: Manager **Key Responsibilities**: a. To manage sales administrative functions including accurate order processing, filing and delivery scheduling. b. To lead and liaise between the Sales team and interdepartmental with customers and suppliers to ensure...

Manage and handle full spectrum of daily Customer Service duties - Responsible of daily manpower planning & tasks assigning for the Customer Service Department - Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. - Responsible of communicating with the Customers &...

**QUALIFICATIONS** Certificate/ Diploma/ Degree At least 1-2 years of experience in a related field **CRITERIA** Knowledgeable in using computer systems, Microsoft Office, FB, IG, Shopee & TikTok Teamwork Friendly Diligently assist in the company's general work Careful and sensitive to the issue Fast learner Knowledgeable in E-commerce & live in...

ResponsibilitiesHandling the front desk customers related tasks.Handling customer inquiries, Zendesk system, HomeD Hotline / HQ Phone Call and providing timely and suitable solutions.Processing orders and generating documents for Dweb, and Support for Shopee, Lazada and HomeD.Checking Stock Availability and IOT Arrangement.Preparing pet tags related tasks as...

**Requirement** - English and Bahasa (required) - Flexible to work on any/ time, including weekend/ public holiday - Must have own transport **Working hours** - 5 days/week, 9 hours/day - Rotating shift 7am - 3am **Jobscope** - Handle Customer enquiry via telephone to provide information and assistance. - Professionally handle high volume of inquiries from...

**Responsibilities**: - Job description - **Requirements**: - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential - Good communication and interpersonal skills. - Knowledge in handling basic...

Our client is the leading Fleet Management System brand in Taiwan, offering a comprehensive solution that includes exceptional service processes, advanced software, reliable hardware, and robust cloud infrastructure. They are now bringing this extensive expertise to Malaysia to help local fleets operate more efficiently and productively.Founded in 2004 in...

**Responsibilities**: - Handle customer inquiries and provide accurate information about company products. - Assist customers with their product-related needs and guide them through the buying process. - Resolve customer issues and complaints promptly and professionally. - Maintain and update customer records in our database. - Coordinate with other...