Customer Service Officer

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination...

**Job Description & Job Specification for** Position: Customer Service Officer (Contract) Report to: Manager **Key Responsibilities**: a. To manage sales administrative functions including accurate order processing, filing and delivery scheduling. b. To lead and liaise between the Sales team and interdepartmental with customers and suppliers to ensure...

Manage and handle full spectrum of daily Customer Service duties - Responsible of daily manpower planning & tasks assigning for the Customer Service Department - Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. - Responsible of communicating with the Customers &...

**Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across...

**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...

Who we are?At Inchcape Shipping Services, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean. Inchcape combines its worldwide infrastructure with local expertise through our...

**Requirement** - English and Bahasa (required) - Flexible to work on any/ time, including weekend/ public holiday - Must have own transport **Working hours** - 5 days/week, 9 hours/day - Rotating shift 7am - 3am **Jobscope** - Handle Customer enquiry via telephone to provide information and assistance. - Professionally handle high volume of inquiries from...

Our client is the leading Fleet Management System brand in Taiwan, offering a comprehensive solution that includes exceptional service processes, advanced software, reliable hardware, and robust cloud infrastructure. They are now bringing this extensive expertise to Malaysia to help local fleets operate more efficiently and productively.Founded in 2004 in...

**Key Responsibilities: - ** **Customer Interaction**: - Provide accurate information about services, pricing, policies, and procedures. - Resolve customer issues by investigating and troubleshooting problems, offering appropriate solutions, and ensuring follow-up as needed. - Maintain accurate records of customer interactions, transactions, and feedback...

Who are Inchcape?At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.Inchcape combines its worldwide infrastructure with local expertise through our global network...