Customer Service Officer

8 hours ago


Shah Alam, Selangor, Malaysia Subang Bestari, Shah Alam Full time

Responsibilities

  • Handling the front desk customers related tasks.
  • Handling customer inquiries, Zendesk system, HomeD Hotline / HQ Phone Call and providing timely and suitable solutions.
  • Processing orders and generating documents for Dweb, and Support for Shopee, Lazada and HomeD.
  • Checking Stock Availability and IOT Arrangement.
  • Preparing pet tags related tasks as assigned.
  • Any other home delivery related supporting tasks.

Qualifications and Skills

  • At least 1 year of related working experience
  • Independent with good interpersonal skills
  • Customer service-oriented
  • Good spoken and written command of English
  • Must be computer literate
  • Must be able to work at Elmina East (Shah Alam)

Job Types: Full-time, Permanent

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Work Location: In person



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