Admin and Customer service
1 day ago
What you'll be doing
- Handling a wide range of administrative tasks, including data entry, filing, and document management
- Experience with CRM / ERP / WMS would be an advantage
- Attend to customer inquiries via phone, email, or WhatsApp.
- Coordinate with warehouse/logistics teams to ensure orders are processed and delivered smoothly.
- Customer complaints or queries and provide solutions within the same day.
- Liaise between operations to ensure smooth daily operations.
- Main bridge between operations and management team.
- Prepare daily or weekly reports that require for operation and are properly organised.
What we're looking for
- Minimum 1 years of experience in an administrative or customer service role
- Excellent communication and interpersonal skills, with the ability to interact.
- Strong organisational and time management skills, with the ability to multitask and prioritise tasks effectively
- Proficient in using Microsoft Office suite (Word, Excel)
- Demonstrated problem-solving skills and a proactive approach to addressing issues
- Attention to detail and a commitment to delivering high-quality work
What we offer
At SONIC HUB SDN BHD', we value our employees and strive to create a positive and supportive work environment. We offer a competitive salary, opportunities for career development, and a range of benefits to enhance your work-life balance.
About us
SONIC HUB SDN BHD' is a leading provider of innovative technology solutions in the administration and office support industry. Our mission is to empower businesses with cutting-edge tools and services that drive productivity and efficiency. With a strong focus on customer satisfaction, we are committed to delivering exceptional service and creating lasting partnerships with our clients.
If you are excited about the prospect of joining our dynamic team, we encourage you to apply now.
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