Technical Sales Specialist

1 week ago

Johor Bahru, Malaysia RM Staffing B.V. Full time

You’ll be the face of our technical expertise, conducting compelling **product demonstrations and technical presentations**. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a **trusted advisor**, guiding them through their infrastructure decisions and becoming their go-to resource.
- ** Sales & Client Support**:

- Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients.
- Identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans.
- Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services.
- Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs.
- Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition.
- Assist in creating proposals and technical documentation for client solutions.
- Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services.

**What We Offer**:

- A commission-based structure that offers you flexibility.
- Opportunities for professional growth and advancement.
- A supportive and collaborative team environment.
- Access to ongoing training and development resources.

**Requirements**:

- ** Experience**:

- Associate's degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience. A bachelor's degree is preferred.
- Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role.
- Proven experience in a sales or customer-facing role, preferably within the technology industry.
- Experience with hardware from major vendors (e.g., Dell, HP, Cisco, Juniper, etc.).
- ** Relevant Skills**:

- Strong knowledge of data center best practices, including cabling standards (e.g., fiber, copper), racking, and power distribution.
- Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components.
- Familiarity with network topologies, protocols (e.g., TCP/IP), and concepts (e.g., VLANs, routing).
- Demonstrated ability to build rapport and establish trust with clients.
- Relevant certifications such as CompTIA A+, Network+, Server+, or Cisco CCNA are highly desirable.
- A passion for technology and a desire to stay current with industry trends.
- Being Multilingual is an added advantage.

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