Internship - Order Management

11 hours ago

Petaling Jaya, Malaysia The Tea Republic Sdn Bhd Full time

This position starts on 15th July 2025.

Working hours are 10am - 6pm. Monday to Friday.

Are you a college student eager to gain hands-on experience in a dynamic e-commerce environment? The Tea Republic is looking for a **motivated and detail-oriented intern** to join our team, starting **July 15, 2025**

This internship offers a unique opportunity to dive into the heart of our operations, providing you with valuable experience across **Order Management, Office Administration, and Customer Service**. You won't just be an extra pair of hands; you'll be an integral part of ensuring our daily operations run smoothly and our customers receive the exceptional service they deserve.

**What You'll Be Doing**:

- **Order Management**: Learn the ropes of processing customer orders from start to finish, including:

- **Packing gifts and tea orders** with precision and care.
- **Handling incoming and outgoing documentation and calls** related to orders.
- Coordinating and managing **shipments of gifts** to our valued customers.
- **Office Administration**: Support the administrative team by:

- Assisting with **stock management** to ensure sufficient inventory.
- Managing and **ordering office supplies & packing materials**.
- Contributing to the overall smooth functioning of our office departments.
- **Customer Service Exposure**: Gain insight into how we provide exceptional service, understanding the backend processes that support customer satisfaction.

**What We're Looking For**:

- **A currently enrolled college student** seeking practical work experience.
- **Excellent command of written and spoken English** - clarity and professionalism are key
- **Proficiency in Microsoft Office Suite** (Word, Excel, PowerPoint).
- **A team player** who enjoys collaborating and working effectively with others.
- Someone with a **positive, can-do attitude** and a genuine passion for learning.
- **Self-motivated, results-focused,** and driven to meet deadlines.
- **Exceptional attention to detail** and a commitment to neatness and accuracy in all tasks.
- **Disciplined and responsible** in managing time and tasks.
- A **minimum commitment of 3 months**:

- **Malaysian resident or possess a valid Malaysian working permit.**

**Why Intern with The Tea Republic?**

**Ready to steep yourself in experience?**

**Job Types**: Full-time, Part-time

Pay: RM1,000.00 - RM1,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Admin / Customer Service: 1 year (preferred)

Work Location: In person

Application Deadline: 07/30/2025
Expected Start Date: 07/15/2025

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