Order Processing Executive

1 day ago

Petaling Jaya, Malaysia FUJIFILM Business Innovation Malaysia Sdn. Bhd. Full time

**Responsibilities**:

- Process Sales Orders and Return Orders accurately.
- Provide guidance to the Sales Teams on sales order submission requirements.
- Verify documentation and ensure orders comply with pricing guidelines, HQ Sales Policy, Leasing Guidelines and Corporate policies.
- Coordinate delivery and collection arrangements with Sales, warehouse teams, and logistics vendors.
- Manage manual closure of selected order lines in the ERP system.
- Support and track machine movement activities including: Trial machine requests or relocation requests Sales/ADM, short-term loan request raised by STO/Sales, miscellaneous machine-related movements requests submitted by business units
- Monitor revenue release reports and ensure timely upload of contract documents into the relevant system for billing.
- Prepare and submit documentation for contract terminations and archive requests through Document Management System (DMS).
- Maintain and update order tracking sheets, following up on any outstanding/pending documents to ensure completeness.
- Handle order changes such as amendments, cancellations, and sales reversals.
- Raise and follow up on ERP system issues via To Connect or equivalent platform.
- Monitor end-to-end order status and escalate issues or delays to project management teams when necessary as required.
- Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned.
- Support internal and external audits by preparing and providing required documentations.

**Requirements**:

- Min 1 - 3 years of experience in sales operation, order management, or logistics coordination or a related administrative role. (Fresh grads with internship exposure are also welcome to apply)
- Diploma or Degree in Business Administration, Logistics, Supply Chain Management, Operations or a related field.
- Proficient in Microsoft Office (especially Excel & Outlook).
- Experience with Oracle ERP systems is an added advantage.
- Effective communication and coordination skills, especially in working with cross-functional teams (Sales, Logistic, Billing)
- Strong attention to detail and good analytical skills.
- Team player with a positive, proactive attitude.
- Proactive and solution driven.
- Able to work independently.
- Ability to multitask and perform well in a fast-paced environment.

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave

Application Question(s):

- Available to start immediately? If no, please share your availability. (Eg: 1 month or 2 months notice)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Order Processing: 1 year (preferred)

Work Location: In person

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